I performed the firmware update on all three cameras today. Firmware shows it was updated on all three. However, even though all cameras show that they are on, they all say they have lost connection when I open them. They try to connect but go right to “lost connection”. All three cameras were work…

No doubt. :rofl: :rofl: They all worked fine before the update. I can see the cameras on the opening scree showing current view and the all say their on but when I open each of them, they try to connect but then say they have lost connection. Thanks for the quick reply.

[image] These connection issues are getting ridiculous Cameras There appears to be a server issue affecting all cam types where if cam is restarted for whatever reason, cams are out to lunch until server issue is resolved. Wyze has been apprised of the issue. …

yep same here. I’m getting so sick and tired of this. Time to go camera shopping this year. Different brand. Can’t have this happen every update.

It appears it could be just a server issue at WYZE and nothing to do with the update because I have some cams working and some not working that were updated as well as some (working and not) that did not get the update.

Nothing on the status page about it: [image]

[image] Number is going up. More people are noticing as they restart their cameras (such as after an update).

I have all my v3 cams set to not upgrade the firmware because I have been burned so many times with bad updates. This morning 2 of my cameras can’t stream to my phone app but were giving me person notifications for a while. I figured maybe the cold weather killed them so I 1 hour amazon’d 2 new ca…

Just now: 1/17/24 8:50 AM PT - We are currently investigating an issue that has caused Live Stream and connection issues. We are sorry for the inconvenience and will update you with more as soon as possible. Thank you for your patience.

Two of my cameras connected but the third still says device has lost connection. Two of the cams have Cam Plus subscriptions the third does not and is the one that has lost connection.I tried restarting it in the app and powering it down but to no avail. The camera that is not working shows that it…

I can tell you, I have several Wyze V3 and about 4 V3 Pro, a total of 13 cameras around my house in and out. All of them dead after the update. I powered off them all for a minute and powered back on, I was able to get a couple of the V3s back, but that’s it. @WyzeDongsheng @WyzeJasonJ what’s going…

What have you done?

Cameras

WyzeJasonJ January 17, 2024, 8:38pm 14

We are currently experiencing an outage updates are in the linked thread.

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What have you done?

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