I’m having this same issue on Chrome for Ubuntu, was working fine last night now won’t connect, restarted the camera didn’t help, works fine in app.
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Yep, it’s been about a month without major issue, so this seems about right. Now we’ll go through two weeks of random issues that never get addressed.
I’ve been a longtime customer, always buying the newest cameras, gadgets and services to support this growing company, but this is about it for me. I can’t keep pushing money to a company that can’t seem to ever get it’s act together.
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Yep. Same crap.
Multiple cameras (2-v3, 2-Pan v3).
All on Cam+.
All up to date on firmware.
Tried Chrome, Thorium, and Firefox.
All showing “Web Connection Failed” even though I’ve been online for more then 3hrs without an issue.
Workstation restarted.
Some security add-ons disabled but not all.
VPN up and down. Same result.
Let’s go, Wyze.
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Did you try rebooting your router and any AP’s? Router stability issues where the viewing device is connected to can cause an issue like that while not seeing a problem with anything else. Happens with the ASUS router I have. But, a router reboot is only one possibility of solving that and works in my case.
I’m not actually seeing any connectivity problem today so unless they are only having an issue for specific people, then regardless of what you think, the problem is on your side.
Edit - although again, like I said in another thread, the cams need to have a better foundation. The cams are too picky and can’t take much. People shouldn’t have to deal with that. (And most people can’t anyway.)
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I had restarted camera earlier but didn’t help.
Rebooted router, didn’t help.
Restarted camera again and now web view is back.
Router restart did not help mine. It looked like it might for a second, but then went back to “Web Connection Failed”.
This was tacked onto an old thread so I did not see it right away, I will check with the team and see if there is an issue going on.
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I had power cycled two of the cameras - 1 v3, 1 Pan v3 earlier with no change.
…
After seeing the post regarding restoration of service, I refreshed my WebView console and all 4 cameras although their times are different.
Guess it’s time to resync each. 
Still an issue and this is what support sent
Here are a few troubleshooting steps that we can try:
-Make sure you are using a compatible browser. Wyze Web View is -compatible with Chrome, Safari, and Edge.
-Try using an incognito window.
-Try using a different web browser.
-Clear the cache on your web browser.
-Refresh the page or try again after waiting about an hour.I hope this helps! If you are still experiencing issues, I apologize. We are unable to provide further troubleshooting steps. Wyze Web View is still in Beta and we’re still working on improving this feature. Please try accessing it at a later time.
Has this ever been resolved? Recently have been getting web connection failed on all my cameras. I only have 3 at a time so not sure what is going on.
Apparently not. I’m still having this issue. It just started a week ago though
I’m having the same issues and have since we started with Wyze. It rarely shows us all four cams. We do a lot of refreshing and restarting the cams and might get 2-3 out of the 4, but not for long. The webview has been almost useless lately - definitely worse than before. We typically can only view 1 out of 4 cams. All are the Cam Pan V3 and while we’ve tested it without success on other browsers, we are using Google Chrome. And yes, we have tried all the recommended “fixes.” It’s very frustrating and we’re starting to wonder if we need to switch to a different company.
I’m seeing the same problems as the other posters to this thread and I’m really annoyed about it. The webview will sometimes stay stable for hours but mostly it’s “Web Connection Failed” after five or ten minutes. I have a cable connection that’s 600+ Mbps down and 40 Mbps up with an Eero mesh and I can see there’s plenty of bandwidth over Wi-Fi as well as inbound and outbound.
What I really don’t understand is why Wyze insists on video going to their servers and then sending it back to us … it’s an architecture that’s guaranteed to cause problems and with webview just giving up when there’s problems rather than continuously retrying (which makes far more sense because what’s the value in having the webview sitting there and demanding user interaction) the whole point of video surveillance is lost.
I get that Wyze is just trying to run a business and make a buck but these architectural decisions that are designed to lock in users just wind up minimizing the product’s value while at the same time annoying users and damaging the Wyze brand,
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@WyzeJasonJ This nonsense has been going on since last November and the last response from you in this forum was April 9 and you apparently never followed up. We’ve paid for a service that only partially works … this doesn’t do you brand much good and certainly annoys your users. Come on, man up and solve your issues!
PS. Why won’t the system allow me to mention WyzeTeam?
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Have you contacted support about the ongoing issues, as we have done updates that resolved it for many? Just to test I am currently streaming 7 cameras through Web View right now. I will leave them up and see how long before something happens.
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On April 18th, a user shared what customer support told them to try, which ended with “We are unable to provide further troubleshooting steps.” I imagine many of us have not contacted support because we’ve already tried those steps and it has not worked.
The cameras on which I had the original issues w/ web-view go in and out regularly (while they remain relatively stable in app view). I have noticed that there’s been a Submit a log button (along w/ the existing Reconnect option), so I always make it a point to Submit a log every time I see the issue on web-view. Since posting in forums hasn’t been helping, I encourage everyone to Submit a log as well.
I had pretty much given up on trying to get more than 2 or 3 cameras to continually work in WebView. I will happily help out. I just turned on two more cameras (total 5(3 Wyze V3, 1 Garage Cam and 1 Doorbell) and will monitor and utilize the submit a log feature if they time out… Tonight I will turn on by back floodlight cam and PanScan v3 to add to the list.
Does anyone know if there is a way to control the order in which the cameras are displayed. They are displayed in the order of the “selection list”, so is there a way to edit the sequence of the Web-View drop done camera selection?
On another topic, I HOPE WYZE reinstates the former method of turning a camera or device on/off. On the new Devices tab you have to select each device and power on and go to even extra steps to power off.
A post was split to a new topic: Recordings to the cloud on a cam plus account camera
Cannot consistently stream any of my cameras on the web app or mobile app without drops or connection issues. I’ve invested a good amount into the wyze ecosystem and refuse to invest more until these issues are resolved. A security system is non functional if I can’t monitor it.
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