Video plays but cannot be downloaded

Update …I just finished a chat with Wyze again expressing frustration! He had me reassign the cam from lite back to plus , create an event and guess what it works now and can download on phone :woman_facepalming:t3::woman_facepalming:t3::woman_facepalming:t3:. It only took since May and the cost of a new camera to resolve and you alls suggestions .

I have unassigned and reassigned before but never assigned to lite and reassigned to plus . They either fixed the flaw today or something… hope this continues to work and they get their Wyze reps up to speed.

Right now it is working in Cam Plus to download video​:tada::tada:

Thanks again for all your help guys!

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