V3 cam not working... at all

[pablofdzm]

I bought 8 v3 cams for a couple of places. All of them worked great, however 2 of them have suddenly stopped working. I have tried resetting and nothing. It keeps a steady red light.

I even tried to flash their ROM. At first, it does show both leds on (blue and red) giving a purple light, however after a minute, it stays with a constant red light again.

Any way to work around it, or do I need to send them back for replacement?

Thanks in advance!

[spamoni]

I would first reach out to Wyze: By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT

By your explanation, it sounds like you have physically removed power, waited for a bit and plugged it back in. If you did this and it did not work, plus you tried flashing the it back, then it might be a HW failure.

here is a link to another topic pertaining to the same issues:

Wyze cam V3 stuck on solid red light

Putting some thoughts behind this… 1- when the cam is bricked it still can “READ” SD content (otherwise the LED would not turn purple) 2- bricking is apparently not generalized on v3s as some people are not affected by this issue 3- bricked cams can’t complete the boot steps even with no SD cards in the device I am guessing part of the initializing process (booting) is based partly on ReadOnly ROM (logical practice to be able to recover from an update that went wrong for instance)…

[JeffB]

Based on your description your cams are bricked and there’s nothing that can be done about it. Since the cams v3 have been released in November 2020 you are still under warranty. Go get the dead cams replaced ASAP (and hope that Wyze figure out how to resolve this issue otherwise be prepared to the thought of having all your cams being bricked by same time next year).