I was on the old app and thought that might be the problem so I uninstalled and installed the new app and I’m still having the same problem. When I click on the notification it doesn’t take me to the event recording. This is on a Google pixel.
@WyzeJasonJ can you help me with this?
Can you provide a few screen shots of what your settings are for the camera in question?
- Detection Settings
- Event Recording
- Notification / Manage
Also, can you let us know if you have an SD Card in the camera and if you subscribe to one of the Cam Services?
The silence is deafening. Maybe this is how wyze tries to get their loyal users to buy their unlimited subscription by taking away the person alerts from cam plus lite users. So much for promises.
This is a user to user forum, if you have an urgent question/need you should reach out to support and open a ticket.
I have no subscription and my notifications have not changed, am running the latest android app on a Pixel. Have you tried restarting the phone?
Are you really asking me if I have restarted my phone? I’ve been using Wyze cameras and this forum since 2019. So yea of course I restarted my phone and I know how to use this forum and I know how to get help from them because they have helped me many times in the past using this form.
I’m having the same issue. The notifications just say “Wyze” without the image or event description. Phone is a Sony Xperia on Android 13.
Someone started a thread in the wyzecam reddit, other people have reported the same issue there. A “wyze employee” asked to submit a log and to post the number there.
I have v2s and one v1 and am on Cam Plus Lite for all. Same issue on my Galaxy S22 android phone and Galaxy S7+ tablet and both have different app versions. It’s happening inconsistently with the cameras - sometimes notification is normal and sometimes it isn’t.
I just figured out that - with my cams at least - it seems to be the type of notification. If it’s detecting Motion, it’s a normal notification. If it’s detecting Person, the notification details don’t show up.
Yes, I’m really asking you that, because it has solved issues for many people.
Good luck getting help with your attitude.
Just for you Dave. Thanks bye 
Yes I noticed same, no details when it’s a person event.
For those reporting this issue, please advise if you have a subscription, and if so, try disabling “smart detections” and going back to just generic “all motion”. Just to see if that makes a difference, which will help narrow down where the problem may lie.
You can use apkmirror.com to revert to a previous version of the app and disable auto updates until it is resolved.
No subscription. Have Cam Plus Lite for all six cams. And disabling person detection didn’t work. One cam won’t even show a notification.
This started last night while on version v2.50.7 (487) updated to latest version today and it was still happening, Went back to a different version still same issue.
Have you tried to Reset Services on the cameras?
No I didn’t. Submitted a log, but I don’t have a reddit account so can’t provide the log number over there.