My Wyze Thermostat keeps going offline and never comes back to manage remotely. I have 6 Wyze devices and this is the only one that does it. It’s the closest to the router with the strongest signal as well. Latest code on it and lasts about a week when I travel to the property and hard reset it. …

Same thing here. I posted drawings of my arrangement a while back.

@ascully I would be happy to make you a relay box for cost of parts - a small project box and a relay. Less than $20. I’ll happily donate an old lamp cord to power the thing. You simply wire the “C” wire to the box and run another wire back to the “C” terminal on the thermostat. Plug the relay box i…

If the wyze team added a reboot to the actual unit that would fix this wouldn’t it?

Sorry this is a long post, but I have a potential hypothesis inspired by this comment: [image] RamblingTexan: which cleared when I disabled WMM in the router at that site This is interesting information. I know there are certain IoT chips that are known to have a conflict with routers’ WMM s…

Makes a lot of sense to me. I have not had the issue a single time at my cabin in the woods after I turned off WMM. I turned off WMM in my router at my house and the f problem occurs less frequently. I will look at the other settings you mentioned when I can. Maybe that will fix the issue at home…

I like your thinking. I agree, this might be a decent workaround that Wyze could implement on the firmware side, even if it turns out to at least partially be related to router settings. Wyze could setup a local rule that if the Thermostat loses connectivity for X amount of time, then force it to re…

Not sure if it’s been discovered and mentioned in the past either by me or someone else. This past week I spent a lot of time at the house where my thermostat is located (normally I am remote). What I discovered is that it rarely went offline or so I thought. At one point I checked it when I was out…

Adding to the chorus of voices. Mine worked flawlessly since late 2022 or early 2023 can’t remember. HOWEVER, when looking into the device info on the device itself it has 0.0.0.0 as an ip. Not 169.254.x.x Google Mesh states the device is connected and responding to pings. App version 3.2.7(1) T…

Thermostat offline again. Log 1719848 @WyzeJasonJ FWIW, I swapped the two thermostats at my primary residence- moved the one from the master bedroom to the hallway and vice versa. The problem followed the device. So, it’s not the location in the house, it’s the device. The other one has not gone of…

Thermostat offline repeatedly

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RamblingTexan December 3, 2024, 12:38am 432

Only if the thermostat sensed itself offline and initiated a reboot. With the unit offline, the WYZE app can’t get to it to reboot it.

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Thermostat offline repeatedly

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