My Wyze Thermostat keeps going offline and never comes back to manage remotely. I have 6 Wyze devices and this is the only one that does it. It’s the closest to the router with the strongest signal as well. Latest code on it and lasts about a week when I travel to the property and hard reset it. In my router, I can see the Wyze stat connected with 5 bars, but app says offline still.
Is there a way remotely to get these working again? Anyone have a tip or trick?
Can you post the App Version you are using and the Firmware version of the T-Stat?
Also, How do you get it to connect again? you can try the Restart from within the App or Removing it from the wall and wait for a few minutes, then put it back on and see if it syncs up again (I know this is not remotely, but we need to get you to a stable state).
The other option is to go through setup process to reset the WiFi connection. I think there is a way of doing that from the T-Stat.
So, you could Join the Beta Group and then you will be able to select the T-Stat for Beta FW releases. Then you could update to this. I am on this version and not experiencing any issues.
If you want to join the Beta Group go here:
Then you should have the following in your App. Under Account, About, you will see a Beta Program Link. That is where you can select Beta Firmware to test. Not 100% sure if you need to have the Beta App to do this.
Signed up for beta and updated app. Still no go. I’m talking with support now and hoping to get a new one sent. I did notice during setup it had a few errors even though there were no wires where it said there were.
I’m 130 miles from the duck cabin in north Sacramento valley. Got a buddy to do two power on/off breaker box switches because after the first time it went offline from the router. After the second it’s back online. Hopefully it’ll stay up!