Thermostat offline repeatedly

Start the App then…

  • Go to Account
  • Go to About
  • Go to Beta Program
  • Select Edit - Top Right
  • Scroll down through the list and toggle / Check the Thermostat option
  • Select Save at the bottom

This will enable the Beta Firmware for the Thermostat. You can also select other devices if you are so inclined.

Then go to Firmware Update page in Account and see if an update is available. You can also go to the Thermostat on the Home Screen, select Settings icon, top right, and scroll down to Device Info. From there you would select Firmware and see if there is an update for you. Note: you may be prompted for the update when you start the Thermostat

If you would like to take the Next step and Beta Tests apps, you can go here and sign-up:

Become a Beta Tester – Wyze