Thermostat not working - no heat

Your wires are as follows: (make sure you tell the wyze app you have these wires during setup)
L = Blue wire, Heat pump monitor, unused on wyze, cap it off.
X2 = Brown wire, Emergency heat, * on wyze.
G = Green wire, Fan, G on wyze.
W2 = White wire, Backup / second stage heat, W1 on wyze.
O = Orange wire, Heat pump reversing valve, O/B on wyze
Y = Yellow wire, A/C compressor, Y1 on wyze
C = Black wire, 24VAC Common, C on wyze
R = Red wire, 24VAC Hot, Rc on wyze.

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