Aside from that your post smells a bit like spam, I stated Broadlink not Broadcom. Two entirely different companies. One makes IoT devices, one makes chips.
You know Iām just a user, right? Maybe you should post your spam in a DM to a Wyze employee, lol. BTW, Wyze employees donāt spend a lot of time here.
The newly-released Wyze Video Doorbell Pro has support for 2.4 and 5Ghz networks!
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To ignore 5.8GHz WiFi is to ignore an entire generation of wireless devices. Wyze MUST implement 5.8GHz WiFi on all devices as a matter of security. Any device that does not support 5.8GHz is going to get left behind.
Secure networks prefer using ONLY 5.8GHz, and this immediately precludes any Wyze device from being considered for those secure networks.
The ārange argumentā of 2.4GHz is a red herring. 5.8GHz has better penetration in multiple instances. Additionally, 2.4GHz is EXTREMELY CROWDED since every wireless device out there defaults to 2.4GHz. There are multiple use cases in which 5.8GHz is a better choice for wireless devices, especially in crowded cities and business areas.
To ignore 5.8GHz is to cut off oneās own nose to spite their face. It is a bad decision, and one I hope that Wyze will strongly reconsider.
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How is implementing 5 GHz āa matter of securityā? Where does your claim, āSecure networks prefer using ONLY 5.8 GHzā arise from?
Also, it isnāt 5.8 GHz. The band in the US stretches from 5.15 GHz to 5.895 GHz. This is in contrast to the narrower 2.4 GHz band, where the frequencies are between 2.401 - 2.473 GHz for the US.
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In general 5GHz is limited to distance, where 2.4GHz does best with distance. If you are trying to āpushā your reception outside, with some distance, you are stuck with 2.4GHz. I have installed busters outside to increase distance and that seems to help using 2.4GHz. What is really needed is an outside super buster from Wyze
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The news said that 3G is going away permanently. Please upgrade wyze cams to work off of 5G.
You are confusing the networks. The 3G that is going away is a cellular network and no Wyze devices use the 3G cellular network. The Wyze devices for the most part use the 2.4 Ghz WiFi network, while some use the 5 Ghz WiFi network. 3G shutting sown will only affect you if you are using a 3G cellular device to view your Wyze devices
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Thank you. I should be fine then.
Agreedā¦ its not fricken 1992 for Godās sakeā¦ so sick of the market being saturated with all this crap 2.4ghz wifiā¦ im a network/IT guy and cant believe all this new ābleeding edgeā tech that comes out, and their wifi modules only support 2.4ghz!!! way to damn noisy and should go awayā¦ we want, NEED 5ghz devices, and Wyze should lead the wayā¦ interference is a major, huge issue with 2.4ghz, i know i have to deal with those issues all the time because of that legacy BS 2.4ghz band being crapā¦
There must be a warehouse in China that has BILLIONS of those old 2.4ghz chips, which they use, sell, etc, and thats the only reason consumers are stuck with that crapā¦ move onā¦ 5ghz is the way to goā¦ come on wyzeā¦ install the 5ghz chipā¦ its actually almost the same size as the 2.4ghzā¦ might actually be a fraction smallerā¦
DeVoiD
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thats not really an issue if you have outdoor base stations, and plan it properly, have 2 or 3 base stations and a single camera on eachā¦ something like that. 2.5ghz is noisy, gets and gives interference, is affected even by the weatherā¦ heck 6ghz is out there, and we are stuck in 1992 for crying out loudā¦
i deal witgh issues almost hourly as i have to support over 160 APās with dual bandā¦ guess what i get calls aboutā¦ yup 2.4ghz issuesā¦ totally blows thats it still āa thingāā¦ need to move on to 5ghz at least.
DeVoiD
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For someone like me, the Wyze Cam will NOT connect to the local networkā¦ PERIOD, because I have Optimum which uses āSmart WiFiā which has both 2.4Ghz & 5Ghz bands using the same name (ie SSID) and password. The cam will not connect to that.
The solution from Wyze? Call my ISP and have them split my network so I can name them separatelyā¦ that is NOT the solution as the smart wifi allows me to move around without having the network drop, it just chooses the fastest/strongest band seamlessly as I move aroundā¦ I do NOT want to lose that functionality.
This is 2022 and people have been asking for 5G since 2018ā¦ COME ON WYZE!!
Also your proposed solution is not the only, or even best, solution. I bought a cheap TP-Link AP that can broadcast on 2.4Ghz and voila, the cam is now on my network. This did however, double my cost of adding a WiFi Cam to my network 
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I have a TP-Link Archer A6 Mesh with dual bands on the same SSID with Smart Connect auto switching enabled and an extender with the same configuration. All of my Wyze IoT installed and connected to the 2.4GHz band instantly while my phone was on the 5GHz band.
You can log into your Optimum router and toggle your Smart WiFi on and off. If the router is capable, you should also be able to designate priority devices on each band and limit them to that band.
The Smart WiFi tech auto selects the best band for the device in question based on signal strength between the device and the router on EACH band. That means that the farther you walk away from the router, the router is constantly measuring the signal quality on both bands with that device. Too far for the 5GHz and it switches you to the lower band which is a superior band at distance. Since the Wyze IoT cannot communicate on 5GHz, the router can only choose the 2.4GHz.
Your Smart WiFi might not be on and the SSID you are using for your Wyze Cams is the 5GHz SSID which is why they wonāt connect. Check your settings in your router: Optimum | Turn On Smart WiFi
I would say that you are having a poor router design issue rather than a Wyze IoT WiFi band issue. While @DeVoiDaNgEl will vehemently disagree with me, there are documented advantages for having security cams on the 2.4GHz band.
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Thanks for your input SlabSlayer, but like I saidā¦ I resolved this by adding a cheap TP-Link access point.
I mostly wanted to point out how inept support from Wyze isā¦ their recommendation is to call the ISP and disable functionality that I use regularly. I also want to point out how woefully behind the times Wyze is by not having dual-band camerasā¦ there are other inexpensive cameras out there that do have this functionality, so itās not cost or size prohibiting thisā¦ The v3 only recently came out, and they STILL stuck with 2.4Ghz only. Get with the times Wyze!!
You will get no argument from me there. Wyze has NO technical support department. You are posting to it.
What they do call āCustomer Supportā isnāt. It isnāt even effective as level 1 triage. I have received more intelligent and effective responses from touch tone computer response systems.
We could have the 2.4Ghz\5Ghz discussion for a very long time and still there would be two camps. I can fully understand why Wyze chose to stay with the 2.4GHz in the V3.
However, I am doubtful that the next V4 cam, with the proposed dual band chip (which I would buy ONLY if it were user choice) would come in even close to the same price point. It isnāt as easy as just plopping a chip into the board. It would change the basic infrastructure of Wyzeās current manufacturing and licensing contracts.
If the cam automatically switches to the best available connection, then what is the argument against that?
It absolutely could come in at or very near the same price point, the dual-band chips are pretty much the exact same price as single-band 2.4Ghz ICsā¦ about $6ea in bulk at wholesale. The technology was introduced in 2015ā¦ 7 years is a long time in tech terms.
On the 2.4Ghz band, you can connect up to 11 devices depending on the bandwidth usage of the device. However, each device can use different amounts of bandwidth so you may have fewer devices able to connect. If you have neighbors in close enough proximity, their devices will cause congestion and connectivity issues on the 2.4Ghz band.
I am a former computer networking & telecommunications engineer.
While this may very well be a low cost IC for itās class, I am doubtful you will see Wyze contracting with a cam designer or manufacturer to put a POE\LAN\WLAN\RC(BT) IC into a newly designed cam. Itās an entirely different platform with unnecessary features that donāt fit the market application of a WyzeCam. I donāt think Wyze is looking to make the Swiss Army Knife of security cams.
This IC may be able to connect up to 11 devices, but I would seriously question why anyone would want\need to connect 11 devices to their WyzeCam. I already have a dual band multi-connection IC in my network. It is in my router and can easily handle exponentially more connections.
Also, with a full year lead time to fulfillment, they would not be a prudent supply chain choice.
Wyze does not design or manufacture Cams. They purchase and license existing designs with existing manufacturing channels and rebrand them Wyze. And, they do this with the goal of making their price point lower than all the other like products in the same market. The cost of the IC is not the issue here, the cost of easily procuring cams already designed with a dual band chip that will fit into the Wyze brand and business model is. They were able to do this with the VDB Pro. Perhaps with the next WyzeCam as well. Only time will tell.
Your original post was because your 2.4GHz WyzeCam wouldnāt connect to your Dual Band Optimum Router. That is not a WyzeCam issue, that is a router issue as you have already proven by introducing a 2.4GHz AP from TP-Link and successfully connecting. I highly doubt having a dual band chip in that cam would have improved your results.
Paindonthurts comment about needing further distance is moot. The closer ones can use 5GHz and the ones that need the distance can use 2.4. I have many devices on 2.4 and that band is almost always saturated with interference from neighbors.
As a consumer I can understand the lower cost reasoning of using 2.4Ghz and why the Wyze supplier which I will not name continues to make these without 5Ghz.
As a Network Security Architect, 2.4Ghz is a poor option for security cameras. If you use this to watch your pet while you are away, sure that works, however 2.4Ghz is easily interrupted with cheap RF interference devices and even DIY hardware making any 2.4Ghz camera useless for security reasons. Yes I have built these, yes it is illegal to use them publicly and yes the bad guys donāt care.
Please work with other suppliers to support a 5Ghz option to use these for security. Either that or allow the USB port on the back to use Ethernet adapters.
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This will sound elitist, but I think itās true. If my house is big enough to exceed the range of 5G, I can probably afford a repeater or multiple access points.