Subscriber-Only Deals are LIVE ❤️

Services & Integrations
1

I highly HIGHLY recommend everyone goes and looks at the subscriber-only deals in the Wyze App Shop today, there are some absolute bangers in there that we got approved by finance.

If someone is a non-subscriber and they really want a deal, it absolutely pays for itself to just become one today.

PS: did ya’ll know we made a security yard sign and it’s actually really good? anyway, that’s in there today too.

Matt Van Swol
Head of Subscription Growth
AKA: the guy that also misspelled the word “subscription” earlier in an email to everyone

2

Hey @WyzeMatt, any idea when we’ll be able to assign cameras back to CamLite from Unlimited?

3

I have heard of no ongoing efforts to assign cameras to Cam Plus Lite from Unlimited if you have an Unlimited Plan.

4

So, that leaves me no choice but to cancel the unlimited plan. Thanks for the info.

5

Hello Wyze Team,

I need your help with your “subscriber deals” available in the iOS app.

My problem is I can see the deal I want and the deal price, but when I add it to my cart, the deal price reverts to the original price. I tried deleting everything from the cart, re-adding, taking the transaction to the last step, but the subscriber deal just doesn’t stick. Deals end soon, so please share the secret to leveraging the deal prices!

Thank you!

6

Yep, I’m seeing it. I’m working on it.

7

Confirmed there was a bug that was only affecting the Mesh Router Pro pricing. It is now fixed, try again!

8

May I ask you to reveal one particularly attractive deal? Not the most-, but among the top three. :slight_smile:

image

9

Floor Lamp for $29… one of the most underrated products in our catalog in my opinion.

10

Thanks, Matt. You’re a mensch!

11

I google anything you say prior to giving it a heart :rofl:

12

So suspicious! :laughing:

13

This is almost certainly a no but…

Can I buy the $89 Cam Unlimited but not have it applied immediately? Effectively, a credit in reserve I can apply when I want?

14

May I understand why do you need to assign camera from Unlimited to Lite ?

15

I’ll try to be short as this a long story. I have a remote property with a really slow internet speeds. Previously on Lite the cameras were operating fine, not perfect but fine. Ever since putting them on Unlimited they are unusable. Four cameras constantly uploading video to the cloud just turned the entire network into unusable mess.

16

So we are clear, I am not the only one who wants to be able to move the cameras from Unlimited to Lite.

17

I see, thanks for sharing the reason.

18

Your logic makes sense.

19

So, here is million dollar question, what are you going to do to rectify the problem?

I totally get the reason why you changed to automatic binding of cameras to Cam Unlimited but give us the choice to unbind them,

21

Also it use up a lot of internet data. I have Xfinity 1.1TB monthly plan. I have tried unlimited for 2 weeks and cancelled due to this issue since I have 50+ active cams. If I can switch from unlimited to 12/?? seconds video or just snapshot, I will very likely subscribe again. I mainly need unlimited when I am away from home or for certain critical cams, Just give users more control and I bet you will get more subscribers,