Given the history of Wyze and its inability to implement some of the most basic and simple feature requests (which are common in basically every single one of your competitors), I’m certainly not holding my breath for an update for Matter… which best case scenario is still years away. I’m not holding my breath on any of them as a matter of fact. I’m going to unsubscribe from all of my “wishlist” items and any other Wyze communications. I realize now it’s all just junk mail/spam that I don’t care about anymore.
I wanted to like Wyze so bad… like so so bad. Wyze just makes it so hard. Alas, I give up.
Very disappointing and really a great opportunity for another company given the popularity of smartthings. I knew once they started appearing on shelves at Home Depot the wyze dream was dead. I am unsubscribing from this spam.
As I understand it, this just means Wyze won’t do a DIRECT support for SmartThings, it doesn’t mean that no Wyze products will ever connect to SmartThings through Matter. Both Wyze and SmartThings are focussing on Matter now, and thus they are likely to be able to interact that way in the future (my opinion).
That is what Wyze has explained to people who want Home Kit too. Not telling them that Wyze will never have Home Kit access, but that they aren’t going to do a special coding just for Home Kit when they can instead focus on Matter and get Home Kit connectivity through Matter. Putting their effort and resources into Matter to enable access to dozens of other ecosystems at the same time makes a lot more sense than expending the time and resources on each individual product one at a time.
It makes sense to me to put everything toward Matter so that we can have SmartThings and Home Kit and Home Assistant and Hubitat and all the other ones all at once all through the same effort. It should hopefully accomplish the same thing in the end, but make it work for lots of others too.
I think marking it as “Probably Not” is causing some misunderstandings with users from what it actually implies, which is: “We are researching how this will be enabled through our efforts with Matter and are combining this with our Matter project.” At least that’s how I understand it based on things other employees have said, such as WyzeFrederik. We’ll really just have to see how things turn out when Matter is finally actually released and tested.
This is accurate, we are focusing on Matter because that will achieve SmartThings and many others. It is better to focus on the one that will allow us the most reach instead of each one on its own.
Here’s the issue. The Matter spec won’t publish until later this year, and while (as a partner) you may have insight into ongoing versions of the spec, it’s still in flux until it gets put out later in the year.
If we look at SmartThings as an example we can roughly guesstimate that if SmartThings doesn’t look like real Matter support will be here until mid 2023 to late 2023, then (with last history and stories of terrible APIs that desperately need updating) we certainly can’t expect Wyze to deliver until 2024 to 2025. By then we will likely have other excuses of why it can’t be done and 15 new products that nobody wanted.
The smart move would have been to spend the last 4 years building an open (and secure) API to allow easy development of different layers of connectivity. Open it to the community and allow them to write the drivers and integration for you. Then support and contribute the best drivers and bring them into the fold.
Yeah I get that at this point in time the best intentions are to implement support. My money however is on in 9 months there being no movement towards actual support for Matter and 18-24 months later there being promises of it being just 1 or 2 quarters away (repeating every 1-2 quarters).
This is a failure of the management team at Wyze to set a clear vision and a failure to listen to the community. The decision to not support SmartThings at this point with a year to support Matter would make sense to most new companies today. However it doesn’t make sense to Wyze. They should already have had SmartThings support 3 years ago. That is what annoys the community.
Yeah I agree with the people here. I was hoping Wyze was going to surprise us with decent third party support. But I can’t wait for that anymore. My money now goes to companies who listen to their customers.
I really hope I’m wrong and you surprise everyone. But I don’t think I am and I wouldn’t hold my breath nor will I recommend a Wyze product to anyone.
While support for Matter is mostly positive thing, there are some gaps that it won’t solve, particularly compared to a direct cloud to cloud SmartThings integration:
there’s a good chance a lot of Wyze’s current devices won’t support Matter. Matter has a specific processor and memory requirement that a lot of low cost devices won’t meet. Wyze staff have confirmed this and they haven’t stated yet which current Wyze devices will actually support Matter.
Matter doesn’t support video cameras. So even with Matter that means no viewing Wyze video streams in the SmartThings app, on your Samsung TV or on your fancy Samsung fridge with the screen
This is severely disappointing. I guess I’ll wait until my WYZE devices are EOL (if they aren’t already) then replace them with something else. WYZE has consistently failed to engage the community on the simplest of items (Looking at you SNOOZE BUTTON) and I’ve lost faith going forward. As stated previously, unsubscribing from this spam list.
In my opinion based on past “alliances” and the way the smart home industry works, Matter doesn’t matter. Many current devices won’t work with it. There’s no requirement for all the companies involved to work together. Just like with Zigbee, that was also supposed to make our smart home lives better, companies will implement it their own way. Which means that they won’t all work together seamlessly. Wyze could easily use Matter but only allow devices in their ecosystem or you’ll be able to connect devices from other companies but without all the functionality. Matter isn’t going to solve all the issues people are asking to be fixed.
Can you give us an update on how your focus on Matter is going? Do you have any kind of timeline for support, or is too early? It would be nice if we knew what devices will likely be supported.
At this time it is too early to give a timeline. What I can say is we are working on it and that is why you have seen the shift away from integrations like SmartThings towards Matter. When I have more info I can share I definitely will.
Thank you. There were no plans for ST, so “shift away” is a little disingenuous? While we have someone on the team, for goodness sake tell us what is going on with Web Beta. We’ve seen little or no progress after all this time. Not even a brief status update on progress. Please make sure you have your other designers/developers looking at the fora.
I wish you’d just give the ability to invoke webHooks for certain events (like asked for in webHooks), Then I could be automating everything now without needing to wait on some holy grail promising everything to be great at some distant future (Matter).
And this would really open up a lot of options for integration, otherwise I have to convert to Ring as they are fully compatible and integrated with. What sucks is the ring coats are $100+
Sometimes you have to pay more for the functionality and quality you want/need. While Wyze pumps out products at a high rate, they don’t seem to invest in supporting them as they should. “Matter” is going to take too long, and won’t work with old products. So, coming up with some sort of interim way to achieve basic integration would be good (e.g, webhooks), but there’s no money in it.
Many old Wyze fans still think it’s something special; it’s not. It’s now a mainstream company and should act like one. The majority of buyers are not geeks playing with code - they are normal people looking for a good deal and the appropriate functionality. That works for many people, but it’s a pain for people who want to mix products according to their needs. Wyze doesn’t make a 220V water heater switch, but I have one, and SmartThings recognizes it. Wyze doesn’t make a neat battery Wi-Fi camera like Blink, and many other niche gadgets - having them work together seems like a no-brainer unless you are deliberately trying to force customers to buy Wyze only products.
I know we are not supposed to talk about other companies, but Ring stuff is excellent quality and integrates with other things - like door locks. I like Wyze, but they continually disappoint.
The Webview Beta is another great example of a total failure. Months and no updates, improvements, or reauests for user requirements or testing feedback. How the F is that a Beta?
I looked at Blink and have had many other cameras as well. The Blink did not seem to stack up against the Wyze Cameras. I have also seen youtube video’s with all of the issues they were experiencing with triggers and notifications. However, this was sometime ago and things may have changed.
I am personally impressed with my Wyze Cameras, especially the v3’s. They alert quickly with accurate AI tagging and notifications. There were times when they were a bit off, but often they are accurate
My Battery Doorbell and Pan v2 and V1, are also fast and accurate. But because they are battery, they do have to wake first and then interrogate, so they are a little longer than the wired devices. My Video Doorbell Pro is wied to a transformer and it has been spot on and the integration with Alexa allows for me to control and view it from anywhere.
Everyone has there own experience and not discounting yours. But for me, after going through a number of different vendors, have finally settled on Wyze and have been happy with the experience. There were some growing pains, which ultimately turned out to be my router. Changing that corrected a lot of weird issues I was having.
My real point is that I want choice. I don’t want to be locked into a Wyze infrastructure. This is why integration is such a popular demand. I like Wyze cameras (mostly), and I have their battery cams. Blink has been solid for me for over three years and I like their simplicity. I won’t be buying anymore, but then I doubt I’ll be buying Wyze either…
