Should add new feature update to pan cam v2

My suggestion to update this camera features
1.) bring back the siren feature to add rules
2.) make it compatible for cam plus pro subscription
3.) make a feature that if there’s a suspicious person tries to break in to your store or home make the siren go off immediately for at least 30 seconds to a minute

Hope this helps I know there’s more to come in the near future

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Welcome to the User Community Forum @xxpinoy8oh8xx!

The siren issue with the WCPv2 has been identified as a problem and reported to Wyze. Forum Maven @R.Good has been leading the effort to get this feature working:

As for the CamPlus Pro compatibility, the Wyze Knowledge Articles indicate that the WCPv2 is compatible with CPPro:

Cam Plus Pro will work with Wyze Cam v2 and v3, and Wyze Cam Pan v1 and v2.

If you subscribe to the HMS, however, CPPro is not an option as having two monitoring subscriptions is not allowed.

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I tried to add the cam plus pro on my pan cam v2 but it won’t let me select it what should I do?

Also having the siren feature as a rule was the best yet and I wish it would come back because I don’t want any burglary in my home or my store just in case something happens

Not sure what to tell you. I can’t have CPPro because I have HMS so I have never dealt with it. Without that experience, I wouldn’t know where to start.

Have you contacted Customer Support?

I checked the compatibility still won’t let me add the pan cam v2

Here’s the update that the Wyze Pan Cam v2 isn’t compatible with the Cam Plus Pro

Well that is interesting :thinking:.

Their CPPro app assignment UI sort of contradicts their published Knowledge Articles doesn’t it.

I will assume that the Security Outside and Cash Me cams are both WCPv1 and can be assigned? And the 3 Kihei cams are the WCPv2?

Wondering if @WyzeJasonJ can tap the WCPv2 CPPro expert @ Wyze just to confirm compatibility.

That is correct the cash me and security outside cams are both v1 and the other 3 are all v2 so it doesn’t make any sense if they say that v2 is compatible with Cam Plus Pro,but hopefully will add it on in the near future

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Yes. I tagged in the Wyze Digital Media Team Member who monitors the forum. When he gets back into the office he should be able to forward your post to someone at Wyze to get some clarification on the discrepancy.

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Also they should bring back the siren feature for it to add to rules as well because what’s the use of the camera if you don’t have it and they made this v2 for a reason with the siren feature. I just wish they haven’t remove that in the first place. But will see how this goes

This has been brought up in the links provided above. Jason puts out a weekly update in the Fix-it Friday thread detailing progress toward issues that have been reported. I suggest going to that thread topic and scrolling to the bottom left. Change the Topic Controls from Normal to Watching. You will then get an email of the updates whenever Jason posts them.

Here is his last update on the issue:

Also another thing they should put a special serial number so it will be unhackable and unusable if it got lost or stolen in my opinion

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That has been a Wishlist feature request for some time:

Follow the link, vote at the top, add your post to the bottom.

@xxpinoy8oh8xx
Currently Cam Plus Pro does not support Wyze Cam Pan v2,

@SlabSlayer
Are there other published articles that you know of that do say it is compatible, if so I need to track those down.

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Is there going to be an added new feature for the siren or is there going to be one anytime soon? I just miss the siren feature it helped me when my store was about to get burglarized and it saved me a ton

@xxpinoy8oh8xx
This was brought up in the Fix It Friday as @SlabSlayer mentioned. I just got out of an internal meeting on those items and this has been classified as a bug and is being looked into, I do not have an ETA when it will be back but we are working on it.

The only one I know of is the reference posted above from the knowledge article:

I don’t know how I missed that one, I will point out to the team there is a better way to word that since it WILL be available but isn’t currently.

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Indeed. Moderately ambiguous. Doesn’t help that there are two different article posts essentially answering the same question. Easy to get cornfused. Maybe the second should just link back to the first.

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