Fix-It-Friday 6/3/2022

Outdoor Cams drop out of HD when entering Live View for first time from Group Mode

When the camera isn’t already steaming in Group Mode, and you enter Live View, I will get an “Action Failed” message on screen, then resolution will drop to 360p more than 50% of time on my 2 V1 and 2 V2 Outdoor Cameras.

When I manually switch back to HD resolution, it is usually successful, but may fail next time I enter live view for the first time.

I am using iOS app 4.31.1, V1 camera firmware, V2 camera firmware, and Base firmware (all latest available production versions).

Sample Logs:

V1 600069
V2 600093

Thanks! :slight_smile:


You can’t turn off Automatic Update on the Outdoor Plug

I am using iOS production app 2.30.0 (a14) and Outdoor Plug firmware Did not try Android.

I am using iOS app 4.31.1 and Outdoor Plug firmware version (both latest available production versions).

Log in 600105
And 567588 (1 month ago)

Thanks! :slight_smile:

UPDATE: I was able to turn it off using the current iOS Beta app on my iOS 13 iPad, but it is broken on my iOS 12 iPhone 6 using the current production app. So either you fixed the problem in the Beta app, or the app is afflicted when running it on iOS 12. This is how it looks there:


I think there is still an issue with the bitrate. It clearly appears that the bitrate for live view is much higher for live view, than for playback. See…


Timelapse problems

There have been a lot of posts in the forum lately about problems with the timelapse feature on the cameras (Just reporting an increased pattern I’ve noticed to help those experiencing it).

There are several in the following thread:


Air Purifier Insights Graph not marking AQI dots every hour consistently

There are countless reports from users that the Air Purifier Insights section is not graphing dots consistently even though it has been on the entire time.

Some discussion of this in these threads:

There is more discussion about this on other platforms.

I confirm that it is ongoing even with the latest beta firmware released this week.


:rotating_light:Siren on the Pan Cam V2 can not be selected as a trigger rule :rotating_light:

It was available at one time then disappeared with previous updates in April

This is a rule I set where v3s and Pan Cam V2s trigger the siren

These are the only options I get for the Pan Cam V2s now.


Fix rules so that person detection can again be used from CamPlus Lite as a trigger.


This is actually on the list already and should be hitting the beta in 2.32 which may be out now.


That’s good. Posted here because it hasn’t been fixed yet.

I did just verify on one of mine (on Android) that it is working in the current beta. Hopefully the production app will be released soon.


Just downloaded the beta for iOS and it is there as an option. I’ll test it soon. Too bad the release notes don’t mention the fix.

Since that’s not a mistake (bug), we will need a wishlist for that feature request for people to vote for it :wink:


Some Wyze Buds Pro users reporting a loud buzzing/humming and change in volume

Starting to get multiple users reporting similar issues with Wyze Buds Pro (seems it happens a lot when users use 1 ear bud more often than the other?), and 1 user reporting a way they seemed to have resolved it.

Just thought I would report it in case it’s worth looking into (may not be a “bug” as much as a use and earwax issue?..but at least one user reports cleaning it did not change anything).


Landscape for Android Tablets and iPads.

oh, sorry never mind…



I know Wyze is already aware of this bug and working on it (thanks WyzeJasonJ for passing the information on to the appropriate team), but it seems we should report it here anyway for all those struggling with this issue still.

Cards up to 128GB work fine with exFAT format, but larger cards (256GB, 512GB, etc) in exFAT will only record video for a small amount of GB before it stops using the card (I have seen reports for limits of 20GB, 30GB, 84GB, 100GB). --Some users report that formating larger cards to FAT32 makes them work as normal, but even if this is the case, the issue should still be addressed/resolved.

There is a recent report that firmware in beta-testing may have fixed this bug for V2 cameras, but we still have no report about what’s going on with the rest of the cams, including the V3.

Lots of reports about this in the following threads:



1 Like

Cannot rewind event videos until after the video is fully uploaded
This was brought up at least three times in last month’s FIF. This is an important feature that we lost, resulting in our cameras being virtually useless for some of us.


The cameras are certainly almost useless to me now.

Two days ago I got a notification - went to look at it and was greeted with the live view with nothing on it. I waited a couple of minutes before I could rewind to the start of the event. Someone was stealing my neighbours pot plants from his garden … And I was too late to do anything!!!

The cameras are no longer any use for security - there really is no point in having them since the change.

Does anyone know why Wyze removed the rewind feature???


I’m not seeing things stolen, but I have rules setup on many of my WCO’s and V3’s to turn a Wyze Color Light on to let me know something is “in progress” at that moment (with the standard Wyze delay). If I grab my phone, tap on the notification to be taken to live view, where nothing is showing (this is how it always occurs), then tap over to events, I can’t view anything until it’s done uploading.

By then, the event is over… lucky for me it’s normally just wildlife or my Mail Carrier dropping off a package on the front door.

I’d prefer when I tap on the alert on my phone and be taken to the event (that is actually viewable), rather than the live view of the event that is no longer occurring because of the delay that occurs between the even occurring and the event making it to my phone.



Adding my support to @Aardvark, @ShardlowM, and @nixhome2020 as well as @jayjbarrow who has lobbied for a return of this now broken functionality.

As I wrote in my post in the last FIF referenced above in @Aardvark’s post, the change Wyze chose has introduced a serious security blind spot. If I am forced to wait until the end of the event to view it, it is already too late. These are no longer functional security cams but instead just trendy digital video recorders

Additionally, when I open an event from a notification, I can’t get to the SD playback (icon greyed out…reported in the past…ignored) to try to view it without fully backing out, opening the app, opening the cam live view and then clicking the view playback bar… Which won’t take me to the timestamp of the event.

By the time I do see what triggered the event and notification, which was delivered MINUTES after the event in the first place, it is far to late to do anything about it.