Service Advisory - Cloud Issues - 1/5/2023

1/5/23 6:00 PM PT - Our devices are back at their normal connection metrics. If you’re still having trouble with your app, please try force closing the app and opening it again. If a device is not connecting, please try power cycling it. If those steps don’t do the trick, our support team at support.wyze.com are here to help.

6 Likes

Update: All my Wyze cam v2s with sensors are all working.

Just checked. All my Cam V2 are online.

Suggestion: Please implement Wyze App status notifications when cameras go offline/online.

Also: this is far too many outages for what should be a reliable security related service.

2 Likes

My wyze sense v1 hub shows normal after bouncing my cam pan. However, sensors are not updating events.

Everything else seems normal across my family’s installation base.

EDIT-1: Disregard. My sensors seem to be fine today and I think they actually recovered in the wee hours eastern time. Had a window open when the outage occurred and I closed it during the outage so it failed open. Another open/close un-stuck it… :+1:t2: