3/8/23 10:41 PM PT - The latency is back to normal and devices should all be functioning properly again. If you have a device that isn’t connecting still, please try power cycling it. If you continue having difficulty logging in, using your Wyze devices after power cycling them, or loading Event Videos, please contact Wyze Customer Support.
3/8/23 10:20 PM PT - We are in recovery for an outage that started after we implemented a code change. This change has been rolled back and we apologize for the inconvenience. At this point, app functions are expected to have recovered though some users may experience higher latency than normal. We are gradually re-enabling traffic from devices.
3/8/23 10:41 PM PT - The latency is back to normal and devices should all be functioning properly again. If you have a device that isn’t connecting still, please try power cycling it. If you continue having difficulty logging in, using your Wyze devices after power cycling them, or loading Event Videos, please contact Wyze Customer Support.
Announcements even when they are reporting bad news a very newsworthy to your customer base. Makes ALL the difference in the world, to know the “something” is not on our end, and you are working on it. THANK YOU.
