1/17/24 1:38 PM PT - Our metrics are showing most devices should be recovered, however, we will continue to keep a close eye on them. We apologize for the issues and thank you for your patience and help. If you continue to experience connectivity difficulty, please reach out to Wyze Customer Support .…

All my V2 cams came back on last night. This is the first time I’ve had a problem with updates. My first response was to get out the ladder and remove the cams and see if I could get them to come back to life. I’m glad I didn’t do that and some kind of response from Wyze would have been helpful but …

Right now when we become aware of an issue we post it in the 4 main communities (Forum, Facebook Core, Reddit, and Discord) and on the Service Status page. We have tried doing in-app messages for outages which depending on the outage may not work. I am not sure if they have talked about email notice…

Here’s a tag-based Service Advisory Email Alert method established a while back: [image] [image] https://forums.wyze.com/tags/c/news/21/service-advisory

That route completely depends on me getting that advisory posted. I better step up my game, I was a bit late to this one since I was asleep.

[image] WyzeJasonJ: I was a bit late to this one since I was asleep. How dare you! The audacity! :upside_down_face: I think this was a fairly minor service advisory compared to other AWS outages that have affected every single device for every single user. This was still important, but not a…

None of my V2s are coming online after 2 days.

I had an issue with a v2 coming back as well. It said “On” in the app, but would throw an error if I live streamed. I simply hit the “On” button to turn if “Off”, waited a minute, then turned it “On” again. The camera has worked like a charm ever since.

Interestingly, this worked for all but two cameras. It didn’t work with my last V2 aimed at my front porch. Chained to its back USB port, I have a V3 connected aimed at my driveway. Neither the V3 or the V2 work. I’ve tried restarting them, unplugging them, shuffling them around into new camera grou…

That is a real bummer. Have you tried unplugging the v3 from the back of the v2 and then unplug the wall wort for the v2 for a good 20-30 seconds? Maybe once that v2 is working properly plug the v3 into it again? Just an idea…not sure if it will work. Also, I believe the power requirements for a…

Same here. I was having the issue a day or two after this notice came out. The only thing that fixed my camera was unplugging it, waiting a minute or two, and plugging it back in. No issues since.

Service Advisory - 1/17/2024 - #120 by Seapup - Wyze News

Topic		Replies	Views	Activity
These connection issues are getting ridiculous Cameras support , iphone-ipad , cam-pan-v3	106	6429	February 28, 2026
All Wyze Cams and Services are Down or not working correctly at this time Cameras android-and-ios , cam-v3	138	8198	February 18, 2024
Cameras OFFline Today 04/15/24 21:53 Cameras iphone-ipad , cam-v3 , cam-outdoor-v2	45	3554	May 12, 2024
New Firmware has messed up 50 percent of my Cameras Cameras cam-v3	151	1680	April 24, 2026
Service Advisory - 4/15/2024 Wyze News service-advisory	110	9274	May 6, 2024

These connection issues are getting ridiculous

Cameras

support , iphone-ipad , cam-pan-v3

106

6429

February 28, 2026

All Wyze Cams and Services are Down or not working correctly at this time

Cameras

android-and-ios , cam-v3

138

8198

February 18, 2024

Cameras OFFline Today 04/15/24 21:53

Cameras

iphone-ipad , cam-v3 , cam-outdoor-v2

45

3554

May 12, 2024

New Firmware has messed up 50 percent of my Cameras

Cameras

cam-v3

151

1680

April 24, 2026

Service Advisory - 4/15/2024

Wyze News

service-advisory

110

9274

May 6, 2024

Service Advisory - 1/17/2024

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