1/17/24 1:38 PM PT - Our metrics are showing most devices should be recovered, however, we will continue to keep a close eye on them. We apologize for the issues and thank you for your patience and help. If you continue to experience connectivity difficulty, please reach out to Wyze Customer Support .…

Eureka! Thank you so much for getting this back up. Good luck to those still waiting. Be confident things will be restored.

The Wyze motto! Wait and hope it all works again!

I had 3 that went offline but all came back online. However one shows “offline” but opens up to view live when you click on it. Unfortunately i cant do anything to that camera as its 6 hours away.

[image] xcorradokidx: However one shows “offline” but opens up to view live when you click on it. Hopefully, this one will recover as your others have. We are continuing to watch everything. The one that is not fully recovered, could you let me know what model it is?

All my cameras are online now. Only had to power cycle one, because it was still flashing blue. Thank the Wyze teams for me.

Cameras have been coming back online for the last few hours. What model of camera of is still offline and have you tried anything recently to bring it back online?

Right now all my cameras are working. There’s still a lot of room for improvement, however solving it in one day was a good result for me. Thanks for the effort !

All of my v3 fixed cameras are back now, the V3 PAN was never affected funny enough. It seems like it was firmware related and other factors affecting just the V3 fixed cameras. Im glad they resolved the issue in 1 day (less than 24 hours), however im glad I didnt delete my remote cameras for our c…

I have problem with ios app kept asking me to log in when trying to view events. Security server issue?

Service Advisory - 1/17/2024

Wyze News

Nana01 January 18, 2024, 1:43am 109

Checking to see what’s the eta for resolution of this issue. My camera is still not connected . Tha ks

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Service Advisory - 1/17/2024

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