I moved to Reolink’s wireless NVR system after Wyze’s last debacle. (Which wasn’t long ago). I’m so glad I did, now I’m in control of my camera’s and don’t rely on this insecure cloud system. And I didn’t have to run cable and still able to use WiFi cameras! Best decision I’ve made when it comes to Wyze.
I still can not connect my v3 camera. I have 3 others that are working just fine but the floodlight camera is not working. When is this going to be fixed?
- This has not proven to be an AWS failure. In fact AWS itself says they haven’t had any issues.
- They have never been up-front about their issues and this is something that seems to happen with them on a regular basis so I’m not sure where your confidence comes from that they are doing everything they can. They have not even given any updates since Friday and there are still issues.
I just finally got all my cameras online. Had one that would show up on live view but not on the app and was finally able to restart it remotely so I didn’t have to drive for an hour. live web view ahs never really worked where it shows all the cameras connecting so I’m not sure if this is their latest security/system failure or just how it is.
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3 days and still down.
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All three of my cameras still say “offline”. This is after I’ve unplugged them all for 30 seconds or longer. WiFi isn’t the issue either, as all my other devices are connecting fine.
Not knowing there was an issue on Friday, I removed my camera from the app, with the intention of resetting my camera, and then re-adding it to the app.
The camera is connected to my WiFi, but I cannot get the app to connect to it.
It is impossible to ascertain if this is an app issue, or something else.
Will Wyze announce that all systems are good/working?
[quote=“Homeautomator, post:427, topic:289732”]
- This has not proven to be an AWS failure. In fact AWS itself says they haven’t had any issues.[/quote]
You have to use your MBA CYA Decoder to understand this.
The issue is likely AWS, but its not AWS as a whole meaning that AWS had an issue as in their network, a specific DC etc… but its the WYZE AWS CLUSTER/SETUP and/or “PARTNER” who OPERATES SAID AWS CLUSTER.
Understanding how this is setup and and decoding the MBA CYA code is all part and parcel of this… I can translate it…
What the issue is/was…ie: the cause… I doubt they will ever fess up to that in public.
I can tell you that some of the issues relate to scalability, and redundancy. Any first day IT dweeb can figure that one out… but its the root cause of the issue that is fundamental to this… Again, likely no chance that is ever made public or anything more beyond what has been said.
The Cone of Silence has dropped! They’ve quit updating the website log of the incident. So that tells you lots right there.
Wonder what Gordon and Bobby think of this? Since this is a POTENTIAL HUGE LEGAL LIABILITY. And if you don’t think thats true, I got some great land in southern FL to sell! CHEAP! 
Which means their $$$ just went POOF! That don’t go over well with that crowd!
I’d hate to be wyzes General Counsel right about now… hire more staff you are going to need it!
DING! DING!
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All my 28 devices came back online by late Friday night.
Maybe if the severs were down they would not have been able to communicate a message through the app.
Agree!
I can only get Cam up, and the other 4 are showing a message that says error code 0. I may make a connection on one or two cameras for a couple of minutes today, as of noon on Sunday, 2.18.24 cst.
For those still having issues.
Do you connect and admin your stuff via your PC or your phone like I do? Here is what i did on the day this started once I saw some folks post they could get connected.
Unplug cameras
shut down app on phone (CLEAR the app so it actually shuts down and not just close!)
turn off wifi on the phone
reboot the phone
turn wifi back on
plug cameras back in
NOW start wyze app back up
After doing the above all of my stuff came back online other than 1 light. (if you do reset a light, motion, camera…remember to RESET all automations!)
you MIGHT have to delete then add some devices. I had to do this for 1 of 5 lights but none of my 4 cameras.
Overnight update. No motion detected at night whatsoever. Even watching cars go by. Reset cameras multiple times. Nothing changed. As of 12pm cst today one camera keeps resetting itself and swtting off motion alerts for nothing there. And the other camera picks up nothing but has a lice view and can track vehicles but does not alert for them.
WYZE Cam v3 Pro 2K Indoor/Outdoor - All these cameras are stuck on the 3 of 3 auth on the app. Older models are online.
Yeah im having the same issue with cameras not making it past step 3, cant load events from the sd either
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Would you say its a bad idea to purchase a new v3?
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Is your V3 off line ?
Have you tried a factory reset on your V3Pro? My V3 Pro never went off line like the V3 cams did. If you do a reset hold the setup button down for about 30-40 seconds instead of 10. Then set the camera up again,
No. I only have the battery cam pros. Was looking at purchasing a couple v3’s for window cams for live viewing to save the batteries on the battery cams
I love my V3 cams. I have four of them outdoors for almost three years and they still work great. During the outage a few days ago three of them came back on-line on their own. I had to factory reset and reinstall the cam and it is back in service again.
I think the V3 is the best of all the cameras.
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Ok. Ill go ahead and purchase the ones i was looking at. Wasnt sure with the outage issue and the v3s being affected and not wanting to come back if the new ones would be the same. Thank you.