SD card not found on my pan cam

android or iOS? is this in beta? I don’t see anything in the iOS app store.

Android 14

this was indeed not fixed :frowning: and i’ve seen more similar issues with other cameras

This happens every few days for me. I have to restart the cam multiple times or power cycle to get it to show back up. New SDs format etc. not making a difference. Something I’ve learned to live with.

Wyze should fix this but I don’t think they know how. I have the same problem. They offer cam plus and it is unusable because the sd cards are not recognized (sd card not found) under events/playback so I cancelled it. I can only use my cameras for live viewing.

You don’t need an SD card for cam plus, they are two separate things.

Right, the problem is when cam plus, ultimate etc is not working or the device is not connected to WiFi for x reasons then a large micro SD card is handy as it will store and forward when the network is back up. Since Wyze doesn’t offer local storage any other way short of flashing RTSP firmware or a custom firmware and have the necessary skill set to get it working, a SD with ample storage is almost a must on any part of the globe.

Just like happened to me again early this morning thanks to my ISP $#@&*^@ Xfinity.
I had one cloud video but review of the SD cards showed a lot of different events.
I did a speed check on my PC that is usually 560 down and 23 up. Download was 0.3 MB, I didn’t check the upload. Apparently the ISP did some unannounced maintenance again, twice in two weeks. Restarting my router fixed it all.
The Samsung High Endurance cards I use for continuous recording work great for issues like this.

Understood, but @vitocloe was saying they cancelled their cam plus subscription since it couldn’t be used without microSD card, but that isn’t’ the case. I suspect they were tapping the wrong place to view the cloud videos.

No, I was tapping the right place. I spent a lot of time with the Wyze Wizards who could not fix the issue of “no sd card found” under events, playback. I was told to buy a new cameras, I did replace one of my V2 cameras with a V3 camera and it worked. I am not about to replace all 7 of mt V2 cameras so I cancelled cam plus, it is unreliable.

I’m currently getting a microsd card not found error on my cam pan v3 when I have the SD card in and it works on playback but not from events

This is a known issue with the events tab and Panv3 (and I believe Camv3 now too). Until it is resolved, just have to view the events from the main camera screen, either by sliding up the “drawer” at the bottom or by just going to the SD card and jumping through them there.

If you submit a log file and open a ticket with support that may help get it resolved faster.

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I also have this same issue with pan cam v3 sd card playback not working in event mode, but working from timeline mode. see also No SD card playback of events - #40 by steve1313

My Panv3 was connecting to & viewing my sd card just fine, until I did an update on that camera. Now I get the card not found error. I put a new card in it, rebooted & still same error. I didn’t update any of my other cameras, as I’ve learned to have 1 “test” camera b4 updating, & if it’s not broken anything, then I do the others.
I did a flash back to the previous version that it had, & the camera accessed the card just fine when booting to it. Therefore it’s accessing (card IS found), the card. But even after flashing bk, I still get card not found error. I replaced the camera w another Panv3, & NOT updating it!

Do you only get that error when viewing the card from the “events” tab? Or does it do it from the regular cam live view screen (when you tap SD card there) also?

The first one is a known bug, and if you let it sit a few seconds, usually it actually starts playing the clip. If you can’t access SD at all, that is odd, all my Panv3s are on the latest firmware for months without issues (other than the bug mentioned above which is actually related to the app and not firmware as best I can tell). The latest app version mostly resolved that for me, I now get the brief message then the clip plays. I did not have to format the SD or do anything else after updating the firmware.

I get the error when I try to access my sd card, “MicroSD card not found.” The card is good as I’ve put it in another cam & it access the card just fine, as well as put a new card in it.
I booted the camera to the sd card in order to downgarde the firmware. The cam booted to the card & down graded just fine. However I’m still getting the same card not found error.
I have noticed that when I put a card in, that the sound of a card being inserted doesn’t make a sound. Thus could tell me the card slot has an issue, however i don’t understand why it’s booting at start up to it when I flashed from the card, which would tell me the slot IS working.

There are multiple ways to access the SD card. One way (from the events tab) has a known bug in the app where it will say that. Other ways work fine.

In the settings, is the SD card recognized and showing the right amount of space?

If you go to the cam’s live view, then tap the SD card button below it, are you able to view the video there?

when i go to the home screen of the camera, tap on SD Card, I get this

when I go the the cameras settings page, advanced settings, manage sd card, I get this

I have about a dozen CamPanv3 cams, & this was the only 1 I updated to latest firmware on. So I was ckng forums to see if anyone else experienced same issue.
Perhaps the sdcard slot went bad on it, but I’m feared to update another & have it break the sdcard slot on another camera as well.

OK that’s not the app bug, something is up with the camera/card. I have the latest firmware on 2 Panv3s, and SD cards have been going strong for almost 2 years (Sandisk High Endurance card). When you tried to downgrade the firmware, did you use the same card or a different one? SD cards, especially non endurance rated and/or the cheaper brands like Adata, Team Group, etc, do go bad.

You can format the card in sdcard formatter from sdard.org to see if that helps (full overwrite can help it find and block bad cells) but if the card is going bad, more and more cells will die. But give the quick format a try and see if it resolves your issue (or try a known good card).

Hello everyone, I wanted to update the thread with new findings. My issue of the SD card not being found in the events page was resolved about a month ago or so. The SD card icon is no longer grayed out in events and it works.

I’m not sure what fixed the bug because I stopped checking :sweat_smile: until recently but I noticed the firmware update 4.50.5.1318 released October 2024 did not fix it, at least not right away when I checked it but I have unplugged the camera a few times since then and switched internet providers so I re-added the camera to the new wifi but never thought to check the issue then :man_facepalming:t2:.

I know that there was an app update recently and again I’m not sure if this is what fixed it but something did and was wondering if anyone noticed any changes with their issue or is it just my Pan Cam that is fixed?