In V3 Pro Playback Mode it is impossible to view a specific time 2 or 3 min before or after of an event. The timeline cursor just jumps to the event and plays it automatically within this timeframe. This creates a 5 or 6 min dead spot around every event where only the event can be viewed.
In V3 Pro Playback Mode the Play, Pause and 30sec FF RW buttons are now overlaid on the video screen with the overlay dimming the picture. This makes using these feature very awkward and difficult. First it obscures the video you’re trying to search by dimming it and having the button right in the middle of the picture. Second you have to touch the video to show the menu, then touch again to let’s say advance 30sec then you have to touch the video again to bring the menu back up to advance another 30 sec. All the while the video is dimmed then brightened repeatedly. It’s probably okay if you just want to advance once, but it’s miserable tying to search a video with the 30 sec advance feature. Plus you run into problem 1 above if you’re searching near an event. The old interface had the feature buttons below the video and was much easier to operate from a user perspective.
Sadly, I am probably going to have to replace my v3 Pro with my old v3 until this gets fixed. This is unfortunately because I like the v3 Pro otherwise especially the improved resolution.
[Mod Edit]:Title and tags modified to enhance search clarity. [Mod Note]:Additional info noted in reference topic below: New Cam v3 Pro Interface Gliches
I’m going to have to agree with your statements here. Why does the pro version have a completely different interface than the other cameras? And it is impossible to see the time in the replay leading up to a recorded event. Please fix this, Wyze.
I totally agree with these comments. Having the dead zone in the timeline where the video just snaps to the event makes it almost useless. To make matters even worse, if you have multiple events near each other in the timeline, all you can do is snap between them.
As mentioned, the 30-sec skip does the same thing, so that’s not a workaround for the problem.
Bottom line, there needs to be some way of eliminate that snap or playback is pretty useless.
Well, after messing around with the timeline more you can zoom in using two fingers so that does alleviate some of the issue; however if you get close to scrubbing near the event, say around 20 seconds it snaps to when the event started. The only way around this is to scroll back far enough and watch it up until the events starts; that is, unless there is back to back events in a short amount of time. To fix this whole mess there should be a toggle button on the right of the play head with “snap on” “snap off”.
Agreed. I have about 25 Wyze cams ranging from V2, V3, Outdoors, Pan1’s and 2’s and two V3 Pros. This issue drives me crazy and is why I just purchased another V3 instead of another Pro because too often there’s an event near what I want to see and it’s no fun having to start a couple minutes back and wait for it to get to what I want to see. I also completely skipped buying cams as Christmas gifts this year because I really want to use and gift the Pros. I hope this gets resolved soon. I love the cams but the playback needs some attention.
I also agree that the older interface met my needs better. And I really think you need to add a way for end users to adjust the sensitivity of the Cam V3 Pro. It’s so dark compared to my Cam V3. It offers better resolution but at the cost of darker less useful images. I have to say I was quite disappointed when activating the V3 Pro and looking at side by side images of the V3 and V3 Pro. Some very clear improvements but overall the losses outweighed the gains.
I prefer the playback on the V3 original too. The V3 Pro playback is cumbersome. The image quality is not as good as I expected it would be either. Hopefully this can be fixed in the App and/or firmware.
In February 2024, I purchased and set up two OG cameras. Right away I noticed the new user interface on the iPhone app was different than the previous UI for the dozens of Wyze cameras I have been using for many years. A couple weeks ago I purchased and set up two V4 cameras and they have the same new user interface.
I am still not a fan of this new user interface because it seems very clumsy. I have SD cards in all my Wyze cameras and I much prefer to use the View Playback on the older UI to view and locally record video from a camera instead of using the new SD Card option.
Is there or will there ever be a way to toggle between New UI and Classic UI for newer Wyze cameras?
It’s been just shy of two years since I activated my first cameras that used the new UI (two V3 Pros). I have V2, V3, and original Pan cameras on the old UI, and V3 Pan, V3 Pro, V4, and OG-Tele cameras on the new UI. Of course both Pan cameras versions must be different to support the pan controls.
So I deal with both UIs on a regular basis. I don’t really have any issue having to “remember” the differences as they are pretty obvious. However I still prefer the old UI. Just my 2 cents worth…
The main complaint I have is the SD card playback while in full screen landscape mode. The View playback scroll bar in the older UI is SOOO much better than the scrolling/viewing options in the new UI.
The only thing I like about the newer UI that the V3 Pro and V4 employ is the forward skip by 1 minute button, in addition to the 30 second skip (I love the 30 second skip button when they added it to the V3).
On playback from the SDcard on the newer cameras (like the V3 Pro or V4), when in landscape mode, in the middle of the screen there are 5 buttons.
The far left one does a one minute skip backward. The far right one skips forward one minute. The one in the center is pause, and immediately to the left of the pause is the 30 second skip back, and to the right of center skips forward 30 seconds. At least that is how it is on my 2.5x app on android 15. I thought when it first came out those extreme right and left buttons were to skip to the next event, but that is not how mine works.
I figure that is what they were supposed to do, but for some reason on my V3 Pro it does a one minute skip forward or backward. This is a bug that I kind of like, but I would really like the skip to next event to work too!
