I want to change my camera settings (top right corner gear icon) but cannot do so because the “helpful tip graphics” ( how to zoom, change quality etc) will not go away, thus preventing the use of the settings icon. The support AI says I have to turn off app discovery under notifications - but it does not exist. What xan I do please - I just want to get on with my life and do not want how to tips!!
Can you post a screenshot from the point where you are stuck with the tips overlaying the settings icon?
I have taken a screenshot but how do I add it to my reply ? does not seem to be a paperclip attach icon??
Best regards,
Mick.
Upload icon. Has an upward pointing arrow. Or if you can drag and drop, just drag the screenshot file to the reply window.
Try swiping left 4 or 5 times to skip the tips or just follow the tips.
After you get to your settings, we can get your tips turned off too.
I can swipe to to end of the 4 screens, and swipe back again but the tips just stay there. I cannot respond to the tips, but have also tried turning off in-app notifications (only available option) for the two affected cams, by using the app on my phone - no difference. I should also point out ( belatedly, sorry) that this issue only applies to my two V4 cams, nothing like this happens with my V3 cams !
Appreciate your interest/help in this matter.
Bedt regards,
Mick.
It appears that the ability to control/display Tips (formerly “App Discovery”) has been removed for Wyze app 3.x. That means you have to view the tips and either run them per the dialogue/instructions or press the Skip and Let’s Go buttons. But the Skip and Let’s Go buttons appear to be “off screen” on your phone for some reason.
Do you have Swipe Gestures enabled in your phone’s Android settings? If so, try turning them off. The location for this setting varies depending on phone/Android version, but generally it is located at Android settings > Display > Navigation Bar. You have 2 options, Buttons or Swipe Gestures. Please check that setting.
Also check Android Settings > Display > Screen Zoom and temporarily set zoom level to the minimum.
Also, what model phone and Android version are you running?
Going to be offline for a little bit, but hopefully one of the @Mavens can continue to help you get over this “Tips” anomaly for your Cam v4 settings.
I think this is the key question, and it’s what I was wondering when I saw @Seapup typing this response earlier, because reading this topic up to this point makes me wonder if @MickClark is seeing a UI issue similar to what’s been reported with a recent Wyze app version starting here:
I think that’s right, which is why it’s also important to know which version of the Wyze app @MickClark is using.
Also, I’d note to @MickClark that you can save yourself the effort of including a closing and your name at the end of each reply. I appreciate the courtesy (and I still have that habit in formal e-mail), but it’s unnecessary here:
Right:
Wyze app v 3.8.5.722 (30 Oct 2025) - the latest version from the Play Store, at least in the UK.
Issue only applies to Wyze cam V4 being viewed on a Lenovo tablet running Android 13 - apparently does not apply to same app viewed on a Pixel 8 running Android 16.
Never use gestures.
Not quite sure when this issue arose as I was using the Pixel 8 yesterday to help set up one of the Cam v4s to a new position, but would have to be within the last week (I like to view my favourite cams on the tablet on a regular basis - so possibly following the latest Wyze app version release (30 October) ?!?
Try flipping to landscape view to see if that helps get the other options on screen.
That’s helpful, so thanks for the additional information. ![]()
One thought I had that might work (though it’s kind of a pain in the bum) would be rolling your tablet back to a previous app version, which you can obtain from a site like APKPure or APKMirror. You might have to uninstall the current Wyze app first. Once the older app is installed, be sure to tap into each of your cameras so that you can dismiss the tutorial (hopefully an older version will properly display a “Skip” option, or you can just swipe through the “tips”). Once you’ve done that for each of your cameras, then go ahead and do an update through Google Play Store to get the current app. I’m hoping that since you’ve gone through or dismissed the tutorials by this point, the updated app won’t present them to you again.
I think that’s exactly the issue with the tablet, because now the app on the tablet “thinks” you’re viewing this “new” Cam for the first time and trying to teach you how to use the UI.
I still think that this new production app version (3.8.5.x) has some UI display problems on some devices and that Wyze needs to address those, but hopefully temporarily reverting to a previous app version will get you past this hump.
I think the apps toolbar is hiding skip and next. Does the expand arrows do anything bottom right?
How I got tips to appear on my tablet, I don’t know. Might not have even opened that camera or something.
Or in tablet or phone
in device settings turn on swipe I think that hides the bottom apps tool bar. Temporarily anyhow. Maybe.
Mine is a little visible, the OPs pic is way higher or seems to be.
Lol that bottom right arrows in the pics is part of the forum.
Looking back at @MickClark’s screenshot again, I’m wondering if temporarily enabling this (i.e., disabling 3-button navigation) would uncover a “Skip” option that the tablet’s UI seems to be masking. On my Android 13 phone, I find this at Settings ➜ System ➜ Gestures ➜ System navigation. I would temporarily enable Gesture navigation here and then go back to the affected Cam v4’s Live Stream screen to see what that shows, because the screenshot seems to indicate that 3-button navigation is currently enabled (showing as white buttons on the light background of the navigational strip in the lower-right).
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Going to landscape mode removes the overlay but aldo does not give you a settings option - on cam v3 and cam v4.
Why would it think it was a new cam? … it’s still the same old cam.
I think it has to be an issue with this new version of the Wyze app working with an older version of Android. I shall just have to wait for a newer version to come out. In the meantime I shall just have to view the cam output in lanscape ( or in Favourite mode along with the other favourite cams) and use my phone if I need to change the settings!!
Enabling gestures and disabling the buttons only removes the buttons from the bottom bar, not the bar itself - which is always there and does not seem to have a floating or hide capability, unfortunately. But I see what you mean… the bar could be hidinv/obscuring the skip option.![]()
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Don’t quote me, supposedly when gestures are enabled you can long press on the toolbar/taskbar to hide it. Although not a permanent fix.
Right, but you wrote this earlier:
I interpreted that as possibly meaning that you went through the “add device” process with this Cam v4 and your Pixel 8 and then when you opened the Wyze app on your Lenovo tablet and tried to view the Cam v4 maybe the app on that device saw it and said, “@MickClark hasn’t viewed this Cam v4 on this tablet before, so let’s show the tutorial to explain the UI.”
I’m just speculating and trying to think through possible causes, because I have seen the app throw the tutorial at me before even with older Cams if I’ve had to re-install the app or if I’m running a new beta version of the Wyze app.
That could be, and/or it could be related to your specific Android variant on that tablet. What I’ve seen reported elsewhere seems to be UI conflicts between the newer Wyze app versions and Android 16, but you’re reporting that you’re experiencing this problem on an Android 13 device, so that puzzles me, because I’m not seeing this conflict on my older Android 10 device. My Android 13 phone is still running the v3.8.1.718 app; I’ve been waiting to see what other users report before updating that one. ![]()
Hopefully they fix this for you and others with the next version. I do still suspect that trying an older app version on this device, clearing through the tutorial on affected Cams, and then updating through Google Play Store might resolve this while you wait, but again I’m just speculating, and I can understand not wanting to deal with that hassle when Wyze should’ve designed better in the first place.
Yeah, that’s what I’m thinking. That’s a bummer that you can’t turn off the rest of that bottom bar (with the Gmail, Messages, Calendar, and Chrome icons). My Lenovo tablet runs Android 13, but it’s 32-bit “Android Go”, so not the full 64-bit OS, and I’m unable to replicate what you’re showing.
2025-11-07T23:57:17Z Edit:
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I’m seeing that advice when I do a Web search for Lenovo tablet turn off bottom icon bar, so that might be the work-around here. I also see mentions that adding an external keyboard (via USB, Bluetooth, etc.) can enable “Productivity mode”, which is like a desktop OS’s taskbar plus the 3-button navigation, and that seems to be what we’re seeing here, so maybe turning that off would disable the remainder of that bar. (I tried replicating this by plugging a keyboard into my tablet’s USB-C port but was unsuccessful, as I think this feature is not available in Android Go.)

