Really slow download speeds with Wyze Router

When connected directly to the modem the download speed is 224. With wireless via Wyze router speed is 36. I’ve worked with Xfinity to test the modem. I bought a new ethernet cable. Is there some setting on the Wyze router that I need to change? I set it up the while using Xfinity’s Gateway and now have an Arris modem.

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How fast is your speed if you connect directly to the Wyze router with ethernet cord?
I’m guessing the main issue might have something to do with your environment having a lot of signal interference, or your Wireless Network card not being a newer standard, etc. There are a lot of things that can make a difference for the wireless connection.

It’s about the same. Also, if I put my computer near the router when connected to the Wyze wirlessly, I also get high speeds! I don’t have anything new, nor much of anything running in this house out of the ordinary. I’m puzzled.

Can you upload some Speedtest screen shots? Speedtest DOT net if you don’t know the website.

I used by Ookla. The have an option to export results. They are an excel file but I cannot upload them.

Just take a screenshot on your phone or use WINDOWSKEY + SHIFT + S to grab the screenshot from your computer.

Those aren’t horrible speeds. They vary… I’m assuming the variances are you testing as you walk around? You are getting 200 across WiFi sometimes. How many walls between you and the router when you would get 30?

Question? Do you have 2 of the MESH (Pro?) routers? If so… turn off the edge router… then turn off the primary router. Turn back on the primary, and leave the edge off. Run more WiFi tests.

Question? Wired speeds are consistent? No issue there? Full Download speeds all the time?

I have a 2-node, Wyze Pro Router setup. I have a 1600 sq ft house. Main router is in the middle. My internet tests at 585/23 when I’m wired to the Wyze Pro Router. Sitting in my office, which has 2-3 walls between me and the router… My phone will test WiFi at 250. In the corners of my house… I test in the upper 300’s and 400’s. Right by the router. I’m in the 500’s.

The morale of the story for me is that I can see upwards of a 50% reduction on my phone from time to time. It is expected to have about 20-30% loss at least. Houses are funny and so is electricity.

If you don’t have Mesh WiFi, I would get a 2nd node and “WIRE” it to the primary to ensure the most solid coverage you can. I didn’t wire my edge router because it really only supports a few devices towards the front of the house in the garage. The main router takes care of everything else.

Question? Have you changed anything in your Advanced Settings of the Router? lIke parental controls or Priortized Devices? WPA3?

This is a lot I know. Troubleshooting a network can be a bit of a snipe hunt. It’s not necessarily hard but it’s a lot of try this and then try that… eventually you press a button and the heavens open up to you. It’s glorious when it happens. It’s a lonely path before you figure it out though.

All the high speeds were when I had my computer connected via ethernet cable to the modem UNTIl @carverofchoice asked if I had tested the speed when directly connected to the router. Later when considering @carverofchoice 's remark that it might be a problem with my computer’s wireless card, I decided to test my computer (Lenovo Thinkpad) while holding it next to the router. Most of the tests occurred when I was working with Xfinity. The lower speeds were all when using Wyze Wifi.

I have a single Wyze mesh router, not the pro. I’m painfully ignorant about modems and routers. For much of my life I had dialup! (And long before pc’s and mac’s, or "the’ internet, I was on a Vax min!) I’m an analog model for which there are no upgrade and is nearing its expiration date! There is nothing new in this house that could be causing the problem but after seeing how well my computer functioned when near the router, I’ve decided to see about getting my cable connection moved closer. My old Thinkpad is likely nearing its expiration date, too.

Wi-Fi speeds will always be less than a wired connection. You don’t have horrible speeds, but having faster internet speeds from your provider will help. We’ve got Verizon GB internet and Eero mesh system and I get usually around 900MB speeds on the Wi-Fi around the house.

I think Mesh is intended for higher speed internet, so you may not get the full benefit with 200mbps internet service.

Having larger electronics near a mesh router can effect Wi-Fi speeds. Maybe your computer, or if you have a TV right next to it.

Also, mesh systems are mainly intended to have multiple, so I don’t know that having just 1 mesh router is going to make things all that much better for you than a non-mesh router.

You’re not plugging the Wyze mesh router into an Xfinity router, are you?

No. Plugged into the modem (Arris)

There is no large appliance near the modem/router. No TV. And my computer is a laptop which I use in another room. Xfinity service is supposed to be 400MB.
What was frustrating for me was not knowing if the modem, or router, or computer was the cause of the problem. Arris referred me to Xfinity. Xfinity referred me to Arris. Each confirmed they were not the problem. Tests of my laptop say it is working properly, but it’s a 2015 model, @carverofchoice helped me discover that my Wyze router was working. When I tested my computer next to it, the speeds were about as fast as being plugged into the modem. I believe my solution lies in moving the modem and router closer.

Xfinity is very slimy in their marketing. If you read carefully, you will find that they never promise what speed you will get, not even a minimum. Their marketing states “up to” whatever speed you choose, but the “up to” is usually in much smaller print. Then they throttle the available bandwidth, often quite severely, in my experience, and there is nothing you can do about it. Years ago, when Xfinity was the best available in my area, I paid for 300 Mbps, but most often only got about 30 Mbps. From time to time, I would call and complain, and my speeds would then jump up into the 150-200+ Mbps range for a few days, but they would always drop again before long. And the proof for me that this was entirely Xfinity’s doing was when Sonic ran fiber into my area and I switched. Since then, my speeds have been consistently close to the speed I pay for. I have read that this is a problem with any cable company, not just Xfinity. To me, it borders on deceptive advertising.

Regarding mesh, the big advantage of a mesh system is much better speeds between units than you can get with extenders or other types of systems. But you need to purchase enough units (“routers”) to cover the area in which you want reception. One unit will only transmit wirelessly so far, and walls and the types of materials contained therein hamper range. So if you are not getting speeds in a room that approach what you get close to the base unit, you need one or more additional units to cover areas that are not close to the base.

My experience with Xfinity has certainly been frustrating and more than disappointing - quite a long story that I won’t even try to tell here. When I decided to replace my Netgear combo, tech communities recommended against another modem/router combo and most recommended T-Link for the router. I don’t know if that would have worked better but I’ve had plans (hopes) of installing one or more wired Wyze cams and own Wyze Smart Plugs and really like the supportive community so decided on the Wyze router. The dual pro units were out of my price range, unfortunately and since all the equipment works well, I will have to do what is needed to make it work. By the way, how would another mesh router help with walls blocking signals? Is it like banking shots playing putt-putt to finally get the ball, or in this case, signal, to its target?

If you’re paying for 400MB and you’re getting 200MB when plugged in to Ethernet, it sounds like Xfinity is the issue. There should be no loss of speed using Ethernet, unless you’re running it from a really long cord (which I doubt).


I understand. And yes, kind of. “Extenders”, an additional piece of equipment, are available for traditional routers that pick up the wifi signal from the router and re-transmit it, enabling wifi coverage over a larger area. Unfortunately, there is a considerable loss of signal with even the best extenders, so the wifi is considerably weaker from the extender, though it can help. Mesh routers, used with two or more units on one local wifi network, such as in your home, do essentially the same thing, except that they do a far better job of it, and the signal can be kept strong even with three or four or more mesh units stretched over a considerable distance (for wifi). The idea is simply to determine, through testing, moving, and testing again, where (how far away) to position the second unit, and then the third, and so on. In testing, you will find that some types of obstructions, such as walls, require keeping the second unit closer to the base unit, depending on composition of the wall and other factors.

Is the T-Link router, which is what was recommended, also a mesh router? I had no problem with speed with the combo unit in this location. Nonetheless, I will make this work.

Trying to get real help from Xfinity is bad for my mental health! They are currently working throughout the city upgrading to allow for faster speeds. I got a notice that I would lose my service for a day. After the upgrade, I wonder if I’ll finally get get 400!