I think they removed the Cam Plus Lite for brand new accounts around April 2024.
The playback button greyed out issue was first reported as early as February 2024. This was also around the time when Wyze started making significant changes to their backend and users with Cam Plus Unlimited could not switch to Cam Plus Lite. Then there’s another bug in which users with already activated Cam Plus Lite license can’t assign their V3 cameras. Of course this is just my guessing and it could be pure coincidence, but the dates do kind of lineup.
iOS App - 2.49.2 (2) (February 7, 2024)
- Optimized backend metrics
Wyze Web Portal - 2.4.7 (February 7, 2024)
- Optimized the experience for customers with many devices