On my Alexa app, the option to enable person detection notifications on my Echo devices is disabled on some v2 devices with PD - it says that I may need to upgrade my Wyze plan.
The cameras I am trying to add this to are v2s with Camplus Lite active and assigned to all of those cameras (the option for Person detection notification shows up in the Wyze app itself and event history videos show the Person tag correctly).
I have a v3 with Camplus and for that one the person detection option in the Alexa app is available - I tried swapping the Camplus licence to the v2 and then the Person Detection option in the Alexa appbecomes available, but if I switch the v2 back to Camplus Lite then it becomes greyed out again.
So it seems like Alexa isn’t picking up on the PD option on the Camplus Lite? It used to be available but now it seems to be greyed out…I was on the free PD pilot program before it converted to Camplus Lite, if that has any effect. Any suggestions would be appreciated TIA!
Oh thanks @carverofchoice for the quick reply and that reference. At least it’s not just me then…I’ll pop over to that other thread and probably chime in there!
As of midnight February 4 2025. Person detection through the Alexa app via Wyze IS WORKING… So happy about this… All of a sudden at 1:20 am she announces a person at my front door. It was the snow removal crew for my condo complex salting down thd sidewalks.
Alexa AI updates have made changes in the app for announcements. Not sure of the exact timeframe, but as of today, you can get voice announcements for package detection. You will have to update the cams in Alexa which is now a 3 step process or you will get an action failed message. Previously, I had set up rules for cams using a spare cam with a spotlight to activate when a package was detected.
The new process also produces new singular Alexa mobile notifications on your phone. Not sure I like everything about the changes, but I can accept them as an upgrade for AI progress.
I would like to see some comments posted positive or negative.
UPDATE: The Alexa mobile notifications now shows for person and package for cams+/unlimited. Doorbell cams were not updated for package detect announcements.
It’s not showing up for me on the few cams I checked.
What is the 3 step update process? I’m not seeing this option at all, so I’m thinking I need to update somehow.
I will say that I am getting Alexa package announcements for my Wyze Duo Cam Doorbell by having the Home Assistant app watch for a Wyze app package notification and having that push an announcement Alexa Speakers. But if Alexa can do that natively with some cameras now, I’m interested in learning how to do this and then I’ll push Wyze to update their doorbells to support it too.
Unfortunately, I did not screenshot what appeared for the non-doorbell cams. When I noticed a regular cam was not getting me announcements, I went into Alexa and noticed person was off and the new package was listed. I attempted to turn on person and was taken to an all-new screen with a new setup and the choice of announcement devices in a different location. The new screen also listed cams that did not have person and package activated. It took a couple of attempts to get it correct. You have to designate person and package for each cam and the options are for Alexa direct to your mobile device and eligible echo devices of choice.
Noteworthy is the announcements, For person from Wyze to announcement device(s) it remains: “Person detected at (x cam)”
For the new Alexa AI to the announcement device(s), it is: “Someone has been detected at (x cam)”
Both will announce if you have the old and new activated.
I was befuddled by this new action because only 4 cams were selected and listed for this new AI action, 2 - v3Pro’s and 2 - BCP’s, all of which had person detection previously turned on but was mysteriously turned off in the Alexa app with a message to check Wyze app to confirm it was available. I ended up deleting the 2 v3Pro’s and having them rediscovered in Alexa to get person and package recognized. I could then proceed with the new Alexa AI setup.
I never received notification from Alexa or Wyze regarding this new feature, just an Amazon notification that new AI changes were on the horizon imminently for Alexa.
UPDATE: As of this morning 2/15, the double voice announcements on echo have been discontinued and only the new Alexa AI announcements are coming thru. Odd to hear “someone was detected . . . .” for a couple cams vs “person detected . . . .” for all other cams. I have not been able to find and update this feature for any other cams in Alexa settings. Only the 4 cams that were mysteriously selected for the Alexa AI update. As a matter of fact, those 4 cams are the only ones that list package detection as an option in Alexa. All others just show person detection, except for doorbell cams.
Still baffled by these changes and why only v3Pro’s and BCP’S were selected for the change or experiment, that I call it at this point in time.
Do you have the old or new Alexa screens? As I stated, the current screens and features were added, I believe as a mistake or experiment to Wyze as it was not intended for Wyze.
