Welcome to the Wyze community!
I would assume you’re talking about motion tracking.
Make sure you have it setup:
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwjIhXPTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiUGh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMjk4NDkwMzItLU1vdGlvbi1UcmFja2luZwY7B1Q6DnNlYXJjaF9pZEkiKTc0NDk4YTQwLTk2ZTItNDViZC04MmFiLTQ0MjMwNmUzMjc2YwY7B0Y6CXJhbmtpBw%3D%3D--bc7be1ae61097e2ada20f8cddc9cb48f390fe038
What are you using to record? SD card or cloud recording? There’s been issues with pan cams not recording to SD cards.