Pan cam motion detection not working

[alittleshelli]

I just bought a pan cam to watch my cat and it’s not moving and recording with any motion. I have updated the firmware on my iPad and android phone and my fiancé and still nothing. I have restarted multiple times.

[Brlepage]

Welcome to the Wyze community!

@alittleshelli

it’s not moving and recording with any motion.

I would assume you’re talking about motion tracking.
Make sure you have it setup:
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwjIhXPTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiUGh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMjk4NDkwMzItLU1vdGlvbi1UcmFja2luZwY7B1Q6DnNlYXJjaF9pZEkiKTc0NDk4YTQwLTk2ZTItNDViZC04MmFiLTQ0MjMwNmUzMjc2YwY7B0Y6CXJhbmtpBw%3D%3D--bc7be1ae61097e2ada20f8cddc9cb48f390fe038
What are you using to record? SD card or cloud recording? There’s been issues with pan cams not recording to SD cards.

Wyze Cam Pan stops recording

The device stops recording in the SD card until it is ejected and inserted again. It has happened on many occasions when we wanted to review the recording and the card was empty. If the device is not reliable then it cannot be trusted to be used as a security monitoring.

Wyze Pan Cam not recording

About an hour ago, my wyze cam pan started recording to SD card again. No footage is available before that, though. Wyze cam sees my SD card as well in the sub-menu. I have not changed anything in my settings.