I just upgraded my service to cam plus and now my 2 outdoor cams no longer record video.
I have everything set up correctly. My dad is in another state and he said his stopped recording video last week for no reason and he has been a huge proponent of this system.
Is there a larger failure in the system that could be going on?
Edits are due to me not proofreading what I wrote because my keypad covers the dialog box while typing🤦♂️
I tried that and it does nothing. If I hold it down it highlights the reply button like I want to copy the word reply.
Is there a way to get this forum on a browser on a laptop.?.. it is horribly frustrating typing these messages without being able to see them because ehen my keypad comes upit covers the dialog box .
Not to mention you have to go through way too many steps to get to this forum through the app
Even if your on a mobile device, use a regular browser to visit the forums. Much better experience than using the app to view websites/the forums. The app doesn’t open a external browser for websites such as the community platforms and support chat when you click the links in app. And that createssome compatibility issues like you experienced.
Well it sounds like your motion detection is working, it just sounds like the camera isn’t recognizing that you have a cam plus license or you don’t have one assigned correctly, is it a cam plus license or a cam plus lite license?
I have to ask, Are your outdoor cameras out doors not looking through a glass window? I’m using the Version One Battery powered outdoor cams with Cam Plus Lite and I get 12 second event videos all day on all 4 cameras. What are the cameras viewing a driveway, yard, field, walkway?
Same issue for me, and I came here to resolve. On the browser version, for Wyze live feed, I can see that my outdoor cameras are now under UNSUPPORTED. That is a big drawback if those camera versions have been removed from event video.
@DreamsinColour and @Sickov_Allofu Not supported pertains to WYZE Web View aka. WYZE Live Stream. Even if the battery powered cameras have cam plus you still can not view on Live Stream. The Battery powered cameras have never ever been able to be viewed on Live stream