I just installed a fresh outdoor cam yesterday. The issue seems to be the common one. It is not recording video nor is it backing up to the SD card in the base station (noting here details though I raised support ticket). Note motion tracking is ON.
I deleted and re-installed and got a brief event notification but clicking it shows live stream and not video.
Further, I tried to see if it captured some past motions in the cloud but there is no events tab or way to navigate the snippets that was stored for me.
I like the camera, quality and if properly resolved happy to be a beta tester for the app (I can note from nearly 2 decade of experience, some usability can be improved, but again this is not related to my topic above).
Any help will be much appreciated as I want to expand coverage but before investing need to ensure 100% end to end testing of mine passes
Outdoor cam is only going to record based off motion detection.
This has been discussed in other threads on this forum.
If you do not have a Cam Plus subscription, you will only get 12 seconds of recording.
With Cam Plus subscription, you can get recording as long as there is motion.
Outdoor camera does not continuous record like Wyze Cam V2/V3 does with SD card.
Thank you Brian, Yes I appreciate it, and just want to even check the 12-sec video which is not coming (if I click on notification, it goes to live stream). I just watched DongSheng tips in detail and am going to do the famous “Dongsheng experiment” and will update. Note, I completely deleted and re-installed as well (on this note, DongSheng app seems slightly different as I think I may have an updated version).
At this point, I am thinking if its base station: because cam is also not uploading to the 32GB card in the base station (Wyze SD Card). I will get back with relevant observations shortly. Thanks once again.
I had to re-install completely and it seemed to have worked as I see the Events etc. tabs at the bottom of the app. The sync to base station is not occuring but I think I need to physically eject the SD card and check it (can someone confirm)?
Further, I am quite happy with support (Go Wyzards ) and in fact ordered 2 more outdoor cam and a video door bell. Quality and cost are good compromises and 14D free cloud storage is excellent. Some suggestions
Will help if SD card stored videos (base station or camera) be displayed in App
Theft is a concern as it is easily detachable - a tight screw on may simply prevent it to some extent.
I am also beta so will provide suggestions as it comes to mind with usage.
Has anyone found a resolution yet? I have a Wyze Cam Outdoor V2 and it will NOT record video events.
It will take a photo and store it on the sd card.
If I watch the light on the back, it blinks blue for a second…then turns solid blue. In the app, i get notified in the Events tab…but it is only a picture not Video.
Does the Outdoor v2 not support event videos…that can be viewed in the App?
If I take the sd card out…and browse it on my computer…there are NO video files only jpg’s.
If i manually record a video, I can view that via the App.
I have tried using the App to reformat the card. I have tried deleting the device and readding it via the app. I have tried watching a few videos on the wyze support site…nothing seems to fix the issue of NOT being able to record videos.
You need to get at Least Cam Plus Lite to get the 12 second cloud events, If you want longer than 12 second events recorded you need to pay for Cam Plus. The WCO does not record videos to the SD card in the camera unless you are doing scheduled event recording. You can get cam plus lite for $0.00 (Free) using the custom amount.
The events on the app from your Wyze V3 are not from the SD card in the cam, they are Cloud Event videos. If you want videos to show up on the events page of the app for your WCO V2 do Like I said and get either the Free cam plus lite or pay for cam plus.
In the v3, anything in “playback” is from the SD card in the camera. The WCOV2 doesn’t have the same sd card local storage features and you’d need to enable just the scheduled recordings in the WCOV2 to have events saved to it’s card, but viewing those clips is different than the v3.
In the Wyze app, anything under the “event” tab is your cloud storage. And since it looks like you don’t have any cloud services wet up, you’d only get event images shown in the event tab for your events.
CamPlusLite is a pay what you want, including $0, which allows you to have 12 sec event videos with person detection for the supported cameras.