OG cameras and XB7 firmware

[carverofchoice]

@puckingaround11

why is it that with one exception I can view my OG cameras remotely

Because OG cameras use a different SDK (Iotvideo SDK from Tencent Cloud) than V2, V3, pan cam V2 , pan cam V3, & out door cam (which all use TUTK SDKs from ThroughTek) and presumably the lotvideo SDK connections methods are not being blocked in exactly the same way by the XB7 gateway.

@puckingaround11

When I’m home I can view all

That’s because the XB7 Advanced security isn’t trying to block local connections, it is only trying to protect your network from outside connections. So you can connect all you want when you’re on the same network, but you can’t when you leave home because the XB7 tries to prevent remote access to IoT devices and is incorrectly blocking you connecting to your Wyze cams.

@puckingaround11

It appears its an Xfinity firmware problem

Yes, if you have an XB7 gateway, you can pretty much assume that is the problem for your situation.

@carverofchoice

Here are the top 6 XB7 options in order of what I think are the best options (Option 2 might actually be better than option 1 for long term sanity, but Option 1 is usually free if you get a REASONABLE representative, so it wins over having to spend money on a different router):

1. Strongly push Xfinity for a different Gateway (ie: XB8) since they’re the ones blocking access to your cameras (emphasize that the XB7 has a known incompatibility issue with your devices)
2. Put your gateway in Bridge Mode and use a different router
3. Wait to see if Wyze convinces them in diplomatic negotiations to fix the blockage themselves
4. Get a different ISP if possible
5. Get a different camera company that Xfinity isn’t blocking
6. Or lastly do nothing and continue to not be able to live stream your Wyze cameras away from home.