Anyone having issues with their wyze cams or pan cams not recording any motion on cloud app or SD? Do I need to wait a week for Wyze to respond, or has anyone had this issue?
I just checked a half dozen of mine (both V2 and Pan), and all are recording to the SD card and I can play that back from the App.
Additionally, there are cloud events present and I can play them back as well.
How do you have your cameras set for recording and events?
There was an outage yesterday. Try rebooting?
Thanks. I rebooted. No luck. No they won’t even connect to my app. I know their on my network cause I’ve scanned if. Just insane. Im at a loss
I have Cam Plus on both. I have the SD set to record full time. And the cloud to record all events. And to notify me of people. When I go in, there are no events to view besides stuff from this week. I rebooted and now they won’t even show up in my app (device error 90) but I can see them connected on my wifi network built specifically for them.
Welcome to the Wyze community @Ospreys!
Please try:
Forcing close of the Wyze app and reopening it.
Rebooting your phone.
Power cycling.
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwjYDIfTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiXmh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzExMjg3OTItSG93LXRvLXBvd2VyLWN5Y2xlLXRoZS1jYW1lcmEtBjsHVDoOc2VhcmNoX2lkSSIpYzUzOWZkMDktMjY3NC00ODNiLTk2OTItNzU1YTAyZDQ0M2I5BjsHRjoJcmFua2kH--680d6775227b78238bc8de3be16f34d343e1ac50
If all fails, try a factory reset.(try this on one camera first in case it doesn’t help)
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwhfeozTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkib2h0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0ODQ1MTEtSG93LXRvLWZhY3RvcnktcmVzZXQteW91ci1XeXplLUNhbS12MS12Mi1vci1QYW4GOwdUOg5zZWFyY2hfaWRJIilmNmQ2NmNlYy0zMmQ3LTRkNGUtOTBiMS02YTM2ZWQ0NDdhYTkGOwdGOglyYW5raQs%3D--f9a90e05c4152dc6372f594cb880ecdfec8d2764