New playback is terrible

Welcome to the Forum, @lyndacavallero! :wave:

I think what you’re describing is a recent app change. I don’t have any (non-Pan) Cam v3s, so I don’t have personal experience with the “old UI”, but based a recent comment from Wyze in a Reddit AMA and discussion in Wyze App Update - 9/2/2025 and other Wyze News and Beta topics announcing recent app update releases, I’ve gotten the impression that they’re trying to create a more consistent UI across Cam models. I imagine that’s been a source of consternation for a lot of Cam v3 users.

Also please note that the Forum is primarily a user-to-user support community, so while your comments might be directed at Wyze I don’t know what the actual likelihood is of an employee reading them. Since you didn’t note which version of the app you’re using, you might want to look that up and then post a comment with your opinions on the UI changes in whichever announcement topic in Wyze News corresponds to your actual app version. For instance, if it’s Android app version 3.7.6.699, then yesterday’s announcement topic would probably make the most sense for such a post. You might have a better chance at someone from Wyze seeing it if you did that.