I agree, the cameras seem to be physically well-built but there seems to be a lack of care with the updates Wyze release and it is not easy to contact them to report problems.
I have 11 V4 cams and 7 V2. Since the update the V4 cams will not connect UNLESS I restart each one! But then itâs only luck that they reconnect. Prior to the update leafing through the cams one at a time would generate instantaneous connections. The frustration level is mounting. My cams alert me to movement but when soliciting the view of the particular cam or camsâŚthey wonât connect.
Get a new programmer WYZE guy.
Mine are all V3s and they behave differently to your models.
Only 5 of my V3s work but they are slow at loading the event videos.
Surely there must be someone at Wyze who has seen all the comments about this problem and is going to sort it out.
Coincidentally the previous time (from experience) that the firmware had the RTSP feature V3 cams randomly bricked requiring very extensive work to get them back up (work that was absolutely out of reach for wyze support which would instead send replacement cams IF THE CAM WAS STILL UNDER WARRANTY). Since then I have been VERY VERY VERY skittish with updates. Seems like I am proven right. I only have one V3 cam that has the latest firmware (which brought back the RTSP). I am not going to risk it with more cameras.
Thank you for the heads up @OP
I am the same. I actually updated the cameras one at a time and tested it each separately then did the same for each of the others. The problem only arrived after all of them were updated. With hindsight I should have just not bothered with updating any of them.
Does anyone know how to easily contact Wyze??,?
I wonder whether those of you having problems have a dual 2.6GHz/5GHz network? That used to cause connection failures, so I split my guest network off and made it 2.6GHz only and all Wyze devices connect only to that network. My 3 v3 cameras are working fine, including via RTSP (thank you, Wyze!).
I also wonder whether your routers might be unable to cope with the number of IoT devicesâŚin theory, itâs 250+, but my previous router was overcome with 50 devices (IoTs, phones, computers, etc.). Older ones werenât designed for that kind of load; Wi-Fi versions 6 and 7 are better about that.
My router has been working perfectly for the past 7 years with all 10 of my V3s having no glitches or problems (except for those caused by Wyze!)
The present problem only arrived after installing the firmware update
Fool me once, shame on you. Fool me twice, shame on me.
I and many others know exactly how you feel.
Why would firmware screw up some users cams and not others?. I have five V3 and five V4 cams all with the latest firmware. (.5654 on the V3 cams and .5332 on the V4 cams.) I have no issues at all with any cams. They all record events 24/7, all record continuous 24/7, playback from the SD cards on all works just fine. All cams load quickly on the app and on the web view. Iâm using the iOS app 3.10.5, iOS 26.3. My internet isnât special just a plain NETGEAR CAX-30 which I split into 2.4 and 5.0 bands.
Keep you bugs away from me.
Welcome to the Forum, @s.fritz2112!
Please note that this is primarily a user-to-user support community. If you need to contact Wyze, then the direct means for doing that is via the Help Center.
What did you try at that time? I believe @carverofchoice has described rescuing several Cams that appeared to be otherwise bricked by flashing older firmware. Note that this requires physical access to the Cams, so it may not be possible in your immediate situation:
I almost always do it via e-mail by visiting the Help Center, telling the chatbot create ticket (sometimes itâs necessary to send this more than once), and then filling out the form the bot presents for creating a ticket.
Luck of the draw I think - Iâm still trying to understand why exactly 50% of my V3s donât work.
If I switch off the ones that do work then the ones that werenât working start to work and the ones that originally did work donât? I can then try different combinations and I always get 5 working out of the 10.
I am starting to think that there is some incompatibility between the firmware and the app âŚâŚ. But I am very far away from being an expert!!!
That seems like youâre trying to view Cams in a group and having the issue that @habib has described elsewhere, I think in at least a couple of other topics, and I believe he reported it initially during a beta firmware and/or app release.
I wouldnât know how to do that.
All I do is have the cams on the favourites screen and look at them individually.
I update all my 11 cameras model V3, now what? None of them are working now.
Wow. What should I do now, please?
The bug/issue being discussed here is that users arenât able to view more than 4 or 5 cams at a time.
If not even a single one of your cams will come up, are you running the latest app version? Maybe try rebooting the cams?
If I only had a penny every time Iâve said that in the past. 
Hey admiral, care to perform a little experiment? Put all your V3s in a group and see how they perform. You can always revert back.
All my cameras perform fine outside a group as well.
Statistically unlikely; computers just donât work on luck! But possibly very arcane and hard to findâfor you and for Wyze.
This sounds a bit as though youâve exceeded the capacity of your router. I presume youâre running Dynamic Host Configuration Protocol (DHCP), but if youâve assigned fixed local access network (LAN) addresses, that would also cause the symptoms you mention.
Didnât you say your router was 7 years old? What version of Wi-Fi does it run [802.11n (WiâFi 4, 2009), 802.11ac (WiâFi 5, 2013), 802.11ax (WiâFi 6, 2019), or 802.11be (WiâFi 7, 2024)]? How many devices are on your network, including phones, pads, computers, cars, AND IoT devices (including those 10 cameras)? If itâs over 20 and your router is pre-2019, that might be the culprit.
Thereâs usually a culprit, though it might not be obvious. The fact that many of us are not experiencing problems like yours suggests that you need to look elsewhere. I know this from experience, because Iâve been on both sides of this issue!
This is exactly the issue on several of my cameras. They continue to record events and I can watch the recorded events but live view is dead on the app. I can see the cameras communicating inside of my router and they are pingable via their static IP address but live view refuses to work after this wonderful âupdateâ