OG cam issue like everyone else. “Operation Failed” after naming device and can’t go back in the process. Power cycling, resetting to factory defaults, etc nothing working. Looks like a cloud issue again like mentioned earlier in post. I’m not using Cam+ but still have issue
Hi thanks for reporting. We are investigating. Could I please get some applogs after the failure? Please select app&service during submitting. Thank you!
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Desmond is on it, he needs app.logs
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@Cider6905 @gillberryfan @tgolden
Can you all provide app logs for Wyze to look into this please
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Here’s a log ID number :
1413025
How do you get log info?
Log 1412979 – not sure if it will show anything as I can’t backout at the name section and have to force quit the app to start over.
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Start the app and go to the account tab.
Scroll down and select wyze support and the. Select submit log
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1413031 Doorbell pro
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Submitted 1413000 - Doorbell Cam Pro - MAC 7C:78:B2:A5:B2:EC.
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1413031
Same here. Wyze Cam OG Telephoto.
Log ID: 1413032
1413055
og cam
I’ll add my name to the list, too.
Log ID 1413059
Wyze OG Cam
Good luck fixing this. I understand things happen; I’m patient. 
Thanks for stepping in and coordinating. Wyze needs to give you a pay raise.
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For those who just pass me the logid. Could I please have your MAC addresses of the device that need to be setup? Thank you very much!
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Lol. Would be great if I worked for Wyze.
It’s all good, just glad I could get someone on it
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