Welcome to the Forum, @EnigmaticAnomaly & @odirgamer2015! 
Wyze posted a while back that they were soliciting user input and actively trying to solve this problem in this topic:
Unfortunately, I haven’t seen an official update from them in that topic for quite some time, so I don’t know what the present status of the issue is.
As with any problem, when requesting help here in the Forum, please keep in mind that you’re likely to receive better help from the community if you include as much detail about your experience (and expectation) as possible, including things like mobile device OS, app version, Wyze device model, firmware version, specific error messages seen, specific troubleshooting steps attempted, etc.