Hi everyone,
Thank you all for sharing your experiences and helping us investigate this issue. Your reports and logs helped us identify the root cause.
We’ve built a fix for an issue that could cause failed or slow live stream connections. A firmware beta and updated app beta have been released and are currently in testing.
For the fix to work properly, please update both the camera firmware and the Wyze app. The fix requires app version 3.11 or later, otherwise the issue may still occur.
Once the public release is available, please make sure to update both the firmware and the app.
For reference, you can find the beta release post here:
https://forums.wyze.com/t/wyze-app-release-candidate-cam-v3-pan-v3-pan-v2-v3-pro-v4-firmware-beta-test-3-3-2026/341487
Thanks again for your help and patience while we worked through this. 