Leak 2 occurred while I was without power/internet and Wyze still warned me and saved the day!
@WyzeJasonJ @WyzeRyan This occurred just 3 days after my previous leak story (and yes you have my permission to use it as you wish)
We had an electrician over to fix some problems:
- Our breaker box wasn’t up to code and was kind of screwy
- Some of main wiring had metal staples stuck INTO the wiring!!! Yeah…that was not safe
- Several outlets had makeshift fake containers that would not contain a fire if there was ever any arcing to occur.
- A couple of the outlet wiring boxes had burn marks all around them
- The wiring placement was a little screwy and needed to be repositioned
Suffice it to say, we needed an electrician to come fix stuff so we don’t die in here. Of course they had to shut down power to the house to do all of this. Power was cut to the house around 11:43 AM, at least that is when Wyze sent my phone a notification that the HMS Hub no longer had an internet connection:
Sometime around 1pm (an hour and 15 minutes later), I was finally getting ready to go to sleep (I had been up all night trying to hit an important deadline for work, so I was definitely exhausted and falling asleep by this time). I’m laying in bed, putting in earplugs when suddenly the HMS hub starts the hazard remediation beeping…for the second time this week.
But I don’t have power anywhere and no internet, so Wyze can’t send me an app notification about what the problem is. I am wondering if that same pipe has another leak, so I check it first, but no, it’s fine. Now I am wondering what else it could be. Maybe this time it is a Freeze alert somewhere due to losing power and heat, but it could still be another leak with bad timing. So I start running around the house checking everywhere that has leak sensors first, and then will check the HMS climate sensor areas afterward for freezing.
Then I realize what the problem is and where the leak is! We turned off the power, so our sump pump was no longer running, and it had been running like crazy lately, especially with a recent storm. Now that it isn’t clearing out the little well it is in, all the water from the property is pushing it’s way upward and would eventually flood into my house if I didn’t get the sump pump restored with some power. Luckily, the Wyze hazard remediation gave me enough warning to start doing something about it. before it got too critical.
Here are pictures with the point at which it warned me that the water got too high:
I went and got my 2 APC/UPS battery backups that I have, but suddenly neither of them were working. I thought maybe the Sump Pump had some issue where it couldn’t be fully submerged and needed to breath or something, so I got the pump for emptying out our pool, and it wouldn’t work either. The APC’s were just not responding to anything. By now the water was getting dangerously high in the sump pump well and I was starting to panic. I could run to the store to get a generator or long enough cord to reach from my car to the sump pump. But if I left, the house would definitely be flooded by then.
So even though I haven’t slept for more than a day and am exhausted already, I started manually and constantly hauling two 5-gallon buckets full of water out of the well to a shower drain. But it seemed like I was barely keeping the house afloat with constant bucket hauling, and the electricians said power wouldn’t be back available for another 5 hours, and what I was doing was completely unsustainable, especially since I was already so exhausted. I couldn’t do this for 5 more hours. My wife was out of town and daughter at school. I started contacting family and friends, and after an hour of hauling buckets of water out of my well, I finally got my hands on a loan for a higher-end 1034Wh portable power station. Got it connected to the sump pump and saved my house from flooding:
The HMS Leak Sensors with Hazard Remediation saved me TWICE in just 3 days! This 2nd time it worked even when I had no power or internet, it STILL saved me! That’s crazy fortunate.
So…thanks again Wyze…The next purchase I make is going to include some more of your leak sensors now! Whoever it was that added the Hazard Remediation warnings to work with the hub speaker in an update last year, I feel like I love them so much right now! The system still worked even without any internet or power to my entire house and still warned me and saved the day. That’s just amazing. Even if I hadn’t been home, Wyze would’ve sent me a push notification that the hub had lost internet, so I still would’ve been alerted that there is a concern with my monitoring system I should go check on. That’s just cool.
Now, if we could just figure out what fried in the furnace when they turned the power off. They couldn’t get it to turn back on We had to use space heaters in all the bedrooms last night. Our Home Warranty is sending an HVAC guy out tomorrow morning for that though.
Wyze needs more sensors!!! With this, I’m a big fan of your sensors. I know it’s the year of the camera, but I won’t complain about any of the “Few Exceptions” you hinted at that could also come, I promise. Some of your non-camera devices just saved me thousands of dollars! With this experience, I’m sure I never have to worry about my wife being concerned about how much I’m spending on Wyze stuff! This alone already more than paid the cost of everything I have from Wyze, and I’ve got nearly 300 total Wyze devices and all the subscriptions, so that’s saying something! There’s a reason why Wyze is my primary go-to company for great affordable tech.
Let’s just hope this is the last time I’ll have to report a story on any Hazard Remediation sensors saving the day for a long time…