Just had a leak in the basement and the sensor alert didn't work :-(

I have the leak sensors with the home hub. i just had a leak in my basement and the hub didn’t do any alarm :-(. i did check my phone and indeed the sensor just notified me on the phone but I was away from it. is there a way to turn on a loud sound or at least that Alexa will tell the people in the house about the leak ? the only reason I bought the hub was for the leak warning, but when it happened it didn’t help. what a disappointment,

Set up a rule:
When: [Leak sensor name] Detects a Leak
Action: [Camer Name] Turn on the Siren

See an example here:

Amazon/Alexa doesn’t currently support Leak Sensors as triggers, so we need Alexa to add that support first. There are some complex advanced work arounds using things like Tasker, and maybe IFTTT Where you can push webhooks to Google or Alexa to broadcast things to smart speakers, but this is beyond most people’s capabilities to do. None of that is Wyze’s fault though, the big boys just don’t support leak sensor routines yet. Wyze does natively allow you to create your own routines for a siren through, so that helps. Other people also make lights flash when a leak happens too.

4 Likes

i understand that Amazon/Alexa doesn’t support it but the security hub of wyze does have the ability to make sounds (I am using it to ping me when the doors are open). how about doing a high alarm when the sensor is getting wet ? is that too complicated?

Sounds like you have the “tunes” enabled. Although the speaker in the hub can’t be controlled like that, you can control the siren on v3s via the rules like @carverofchoice mentioned above.

Sorry to keep posting about another vendors product, but YoLink is a better choice for this. With a speaker hub and water sensor you can get a spoken alert with a siren, SMS messages and email when a leak is detected with repeated notifications if it isn’t resolved. You can also use the sensor with the robot water valves to turn off the main if a leak is detected to prevent major damages.

Wyze is way behind on this.

Do you have the HMS/Noonlight monitoring service? If so you’ll get a call from noonlight and the hub will make a loud obnoxious sound.

YoLink is self-contained. No contract needed and many of the features work without an internet connection.

I’m simply offering the OP another option since he/she already has the wyze equipment. Cheers!

Yes understand that. My only issue is Wyze is falling behind other smart home companies by concentrating on vacuum cleaners, scales, head phones and the like rather than sticking with the original line of products that brought them success. Everyone is eager for outdoor motion sensors, sirens and alarms and maybe even self-monitoring. All of these are available with other vendors without the need for subscriptions to an overprices monitoring service that many, like me, don’t need, but it is required to get the functionality. Not to mention that, of late, they keep breaking the app and many of the products seem to have many bugs.

The VP agrees with you and said he made changes similar to your suggestions. He wants to return to having the product focus be about Cameras, Comfort and Control [of the home], as well as a shift away from cloud dependency and start having things be LOCAL-based a lot more. I love his answers on all of that!

3 Likes

Seems this thread has gotten off topic.