I have Cam v3 + Lamp Socket v1.
They worked fine for nearly two years. A while back, suddenly the socket disappeared from the app (iOS 18, iPhone 15 Pro). The light was on constant (then it was off for few weeks, then on again).
I removed the camera, add it back + the lamp socket. The camera adds just fine, but when I click to add the lamp socket - it fails. It fails immediately - there’s nothing “spinning” or trying. I click on the V1 and get the error instantly that it could not locate it.
I’m using the cable that came with it.
I power cycled it, cleared the shortcuts, short press on “setup”, long press on “setup” - nothing. It fails instantly.
Can you confirm that you’ve really been using Lamp Socket with Cam v2? I don’t actually own either of those products, but my understanding is that Lamp Socket is compatible with Cam v3 and Cam v4 only. In Cam v4’s Settings ➜ Accessories, I see Lamp Socket v1 as an option, so that’s where I’d expect to try to add it as an accessory for a compatible camera.
I do see that from the app’s Home screen you can ➜ Device ➜ Cameras ➜ Others ➜ Wyze Cam Lamp Socket, but that’s presenting me options to set it up with a Cam v3 or add it to an existing system.
Hopefully someone with hands-on Lamp Socket experience will chime in, and I imagine you’ve already gone through the troubleshooting steps. I think I’d start by confirming what camera you’re trying to use, though, and I think you did the right thing by creating your topic in the Cameras category.
Okay, cool. That makes more sense to me. Thank you for confirming!
I wish I had an answer. I don’t know if there’s a way to do a factory reset on the Lamp Socket. If there is, then I haven’t seen it.
2025-06-16T18:54:27Z Edit: I just remembered another recent topic, and that made me think of this:
I wonder if something has failed with the cable. Have you tried a different cable at any time while troubleshooting? I would think it’d need to be capable of passing data as well as power, so I wouldn’t expect a power-only USB cable to work for this. That might be something worth trying if you happen to have something like that on hand.
I didn’t, as all the instructions actually specifically say to only use that cable (it also has a special cap over the USB-A port that fits the LampSocket angled facet). I can try a random USB-A->MicroUSB - but again, it says not to do so, as the handshake between the cam and socket is done over that cable (is not only used for charging). That’s my understanding at least’
Thanks for pointing that out. I see what you mean in the installation video. The USB-A male connector has a funky angle to its jacket or housing.
That’s my understanding, as well, which is why I thought using a USB cable that provides a data connection (again, not a power-only cable) might be something to try in your troubleshooting if you have one that’ll fit Lamp Socket’s USB-A port.
I appreciate the pictures, too, but I’m not quite sure what they’re telling me. At this point, I don’t know if you have a bad cable and that’s why the setup through Cam v3 is failing so quickly (because it can’t get a signal from Lamp Socket) or if Cam v3 somehow thinks it already has a Lamp Socket attached (even though it’s not showing) because some data is stuck somewhere telling the Cam v3 that it’s already paired to an accessory or if it’s something else. I have had Wyze OEM cables fail, though, and have recently replaced the cable on a Cam OG after finding that the camera would not consistently maintain power. I was able to isolate the problem to the original cable’s Micro-B connector and replaced it with a third-party product, and it’s been working as expected since then.
Probably the real answer for me, though, is that I shouldn’t get too deep into trying to troubleshoot products that I don’t actually own, and I hope that I’m not making things any worse for you.
Ok, Fair statements. I’ll try a 3rd party cable just for fun.
I also don’t know if there’s a deeper factory reset on the camera (nor how to rest the LamSocket)
I wonder if Wyze sells the cable separately
I don’t recall seeing the Lamp Socket cable sold separately, but it seems like a good idea. That made me curious, and then I saw a potentially relevant Reddit post. It’s a few years old, so I don’t know how current any of the product recommendations are. There are also some product recommendations in an older Forum post that might be relevant, but I haven’t vetted any of those, either.
Another thought I had was trying electronics cleaner. You could disconnect the cable from the Cam v3 and the Lamp Socket and unscrew the Lamp Socket from its E26 socket and then try electronics cleaner on the connections before putting it all back together and trying again. I don’t know anything about where you’ve been using the socket and camera, but I wonder if you’ve gotten some oxidation or corrosion on the contacts and if electronics cleaner would restore the connections for you. That’s something else I tried while troubleshooting this problematic Cam OG, and the thing that would pretty consistently get the camera powered up again (at least for a short time) was blowing on/into the Micro-B connector of the OEM cable righ before plugging it back into the Cam OG. (Yes, blowing with my mouth, just like on an old home video game system cartridge.) I don’t know what that was actually doing to the connector itself, but as dumb as it probably sounds that helped me to narrow the problem to that part of the system, and replacing the cable has solved that problem for me.
