Wyze Lamp Socket Not showing up in App

Cameras
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1

I have had a V3 Cam and just purchased the Wyze Lamp Socket. I got the camera to work. My issue is the lamp socket settings are not showing up in the Wyze App. Therefore, I have to turn the camera off at night. I have spent countless hours trying to figure this out, and read more information on this than I would care to admit. Is my Lamp Socket defective? How do I get it to work like it should. Thank you,

2

What cable are you using to connect the socket to the camera?

3

For the connection between the Cam3 and Lamp Socket, I’m using the lamp socket cable it came with.

4

So are you not seeing the socket as connected in the cams settings > accessories > lamp socket?

That’s where the settings are for the socket.

1 Like
5

The boy thing showing up in that cameras accessory setting is Windsor sensor bridge. Which I do not have.

Thank you,

6

Are you sure this is a V3 Cam? Could you send a picture of the camera and a screenshot of the accessories page?

Thanks

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7

I checked again and this not a cam3. My other camera is. I will buy another one and try again. I did check before but forgot I have two cameras, and my other camera is the Cam3.

Thank you,

Cary

8

That makes sense. The lamp socket only supports the cam v3 for control and settings.

9

I am having the same issues - nothing shows up under my camera. There is no accessories area under any camera or under any other section. I feel like this socket is a huge waste of money and I am so sick of Wyze products not working unless I spend many long hours fixing them. What a bunch of junk!

10

What camera model is this? Only the v3 and v4 cameras support accessories like the lamp socket.

11

A v4.