It worked fine until a few weeks ago, but now when accessing Cam Pan, the who app freezes. I don’t mean just the video and sound freeze; I mean the app locks up my iPhone 12 Pro Max completely. Sometimes it stays that way for several minutes, I can’t kill the app or restart the phone. I have never seen an app crash this hard. Does not do this for our Wyze Cam Floodlight in the same app. Makes the Cam Pan practically useless. I just bought a second Pan Cam (v2), and will report if that does the same thing.

Can you update to Wyze App Version 2.37.0(12) and see if this is still happening please. My experience with app crashing is no longer happening on version 2.37.0(12)

Yea, seems like it might be fixed.

Nope, still happening, just not every time. Tonight it locked up on be bad several times.

Same problem here. I put in a log last week but still no improvement.

Welcome to the forum @cozycanoecottage I did pass along this info the the Wyze team in the thread related to the FW release. [image] Wyze Cam v2 & Pan Firmware Beta Test 10/25/2022 Beta @WyzeAndy @WyzeDesmond @WyzeJasonJ Seeing an issue where viewing the live feed of a Cam Pan V1 FW Version 4.10.9.1472 is crashing iOS versions 16.1 and 16.2. This is/was happening on Wyze App versions 2.36.0.14 and 2.37.0(12) Wyze App versions 2.36.0.14 - Log: 803641 Wyze App versions 2.37.0(12) - Log 806443 Thank you for your attention in this matter

I’m seeing the same issue on the same version of iOS and Wyze CamPan. It seems to happen to me the most when I switch from portrait to landscape. It will lock up my entire phone for several seconds/minutes depending on planet alignment. Wanted to post so I can see any updates.

I am having the same issue. I have found that if you double tap the video to zoom before you rotate you can avoid the lockup. Not ideal, but works.

I’m also having the same issue. Haven’t tried double tapping the video first.

I have same issue for several weeks. On all 3 of my pan v2 cameras. All worked fine for a couple of months. Please advise. Cameras in this situation are worse than useless as they render iphone 12 Max Pro useless too. Very disappointing. So far this has not happened to my wireless outdoor wyze cams…yet.

iOS App - Freezes with Cam Pan v1

Cameras

R.Good November 22, 2022, 2:36pm 12

Welcome to the forum @cozycanoecottage

I did pass along this info the the Wyze team in the thread related to the FW release.

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iOS App - Freezes with Cam Pan v1

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