I have a Pixel 5 and I can confirm that Pixel devices with Pixel 5 and newer are known to have problems with Bluetooth pairing for some reason, and I don’t mean with Wyze, but with lots of things. I’ve been following this for sometime and this became excessively true as of January of this year when lots of major publications started talking about it in articles. There are lots of reports of difficulty pairing or connecting with some Bluetooth devices, including cars and smart home devices. Sometimes frequent disconnects or drops in connection or audio quality, interference or conflicts with other WiFi or Bluetooth devices or networks, incompatibility issues and bugs with some Bluetooth apps and devices, especially any that are not specifically optimized for Android 12+ (but not limited to those).
Some things that sometimes help include Turning off “Device Utilization” on the Pixel phone when it is interfering with the setup process of a Bluetooth device. Try the following:
- Go to settings
- Network & Internet
- Mobile Network
- Device Utilization - toggle it off
- Then restart the phone and try to set up the Bluetooth device again.
Then consider possibly turning Device Utilization back on again afterward.
If someone with a Pixel phone having problems with this tries the above, and it fixes it for you, PLEASE report back so we can let others know too. @Earl.Automation if you try it, please let us know.
@WyzeJasonJ tagging you specifically about this because I just want to make sure you’re aware of the above information since this is a common issue for some people with some of the newer Pixel phones (not just with Wyze). Some of us have been complaining to Google about it all year long…but they’re too big to care. It might also be something your team could try, and then use the above information to test a workaround that doesn’t require disabling the Device Utilization tool and rebooting. I figure it can’t hurt to share.