I just went to install my new V2 doorbell

Hi, I just went to install my new V2 doorbell, however, the chime controller has three wires, black, red, and white. However, my current doorbell chime has only two contacts for connection, front and trans. How do I install it that my chime rings when the doorbell is pressed?Thanks

The app should walk you through what to do when you tell it you are setting up a Video Doorbell v2. During setup it will get to a screen that asks you “What does the wiring look like in your chime box” and it will ask if you have 2 wires or 3 wires. You will pick 2 wires since you just said you only have 2 (Front and Trans).

It says for the black wire “Use the wire cap to connect the front wire to the black wire on the Wyze Doorbell Chime Controller”

For the white wire it says “Connect the white wire from the Wyze Doorbell Chime Controller to the Front Terminal”

So it sounds like both Black and White connect to the Front terminal.

Then the Red wire goes to the Trans Terminal.

If you have any problems, please contact support, they can walk you through it.

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Thanks for your reply! However, I figured it out earlier today. I removed the trans wire and connect the black wire from the Chime Controller to it. Then I connected Connect the red wire from the Chime Controller to the Front terminal, and I leave the white wire unconnected.

Thank you again!

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