I don't get notifications anymore

[Bigchungus]

I have one v3 camera. I no longer get notifications to my phone. How do I revert to an older app version and prevent auto updates? This is super frustrating.

I have reset everything, reinstalled app. Messed with all the settings.

[ssummerlin]

There are numerous posts on how to revert.

Search for APK.

[Crease]

Welcome to the Forum, @Bigchungus!

I don’t know what “Bigchungus” is about, but I laughed anyway!

As @ssummerlin said, there are numerous posts in the Forum about reverting to previous Wyze app versions by using a site like APKMirror or APKPure, but if the loss of notifications is a new experience for you, then that might be worth investigating and may save the hassle of replacing the app with an older version that’s likely to become unsupported at some point.

You mentioned that you “have reset everything” and “[m]essed with all the settings”, but does that include things like what are mentioned in these posts?

Wyze app 3.2 - Released 10/22/2024

This happened with one of the 3.1 updates also, not sure if the symptoms were exactly the same, for that one I uninstalled and reinstalled the app which fixed it, this time I noticed that it was just a setting in the android settings that toggled off. All notifications stopped after the 3.2 update happened this morning. Events still logged. When looking in Android 14’s settings under notifications for wyze, had to drill into the “Wyzenotification” one and within that, there is a toggle for “p…

Intermittent push notifications from v3 cam

We have 4 android smartphones and 7 v3 cam on my account and I have noticed lately that I only receive person push notifications randomly on the phones. Like not all phones get the notifications. That’s new to me, it has never done this before. Has anyone noticed that?

Providing more details such as exact troubleshooting steps you’ve taken, what Wyze app you’re using, what OS and phone model you’re using (Android has many variants), etc., will assist other community members in providing better help for you.

Back to your original questions, though:

@Bigchungus

How do I revert to an older app version and prevent auto updates?

As stated, older app versions can (with relative safety) be obtained from the unofficial distribution sources mentioned above. As far as preventing automatic updates to the Wyze app is concerned, this is how I’d get there:

1. Long-press the Wyze app icon in the launcher (your phone’s home screen or list of apps).
2. Tap App info in the pop-up menu.
3. Scroll to the bottom of the App info screen (i.e., swipe up from bottom) and tap App details.
4. On the Wyze app’s screen in Google Play Store, tap the ⋮ menu in the upper-right corner.
5. Un-check Enable auto update.

After that, Google Play Store should request confirmation whenever a Wyze app update is available.

[Bigchungus]

I have noticed that the notification bell in the top right corner is slashed (as in no notifications) for a split second when I open the app then the slash goes away. I assume this is the problem.

Update: I now get notifications as long as the app is open and running in the background, I used to get notifications after closing the app. This is still frustrating.

[Crease]

@Bigchungus

I now get notifications as long as the app is open and running in the background, I used to get notifications after closing the app.

Did you read the topics I linked above? This post from one of them might help:

@serzee2004

Well, it appears that the new app version now requires to have “running in the background” to be able to receive push notifications on all my Android phones. This is new to me since I have never had to enable this setting in order to receive the push notifications. But now everything is working.

What happens when you try that? That setting is in the Wyze app from the Home screen Account ➜ App Settings ➜ Running in the background.