How to Post Videos to the Forum

[peepeep]

Bug Note/Workaround:

Footage Recorded Manually in the App
Not cloud Event files

@Seapup

…A bug exists in the Wyze app (perhaps Android only). Downloaded cloud events are properly encoded and play without error. But using the Wyze app to manually record a video (from SD playback, time lapse, WCO scheduled recording, etc.) results in an improperly encoded video. When these improperly encoded videos are subsequently uploaded to this forum and viewed in most browsers, they won’t play…

Amazon Delivery Guy Grabs some Goodies

If you’re not familiar with video formatting tools, the easiest solution is to blindly convert manually recorded footage via an online tool. 123 Apps has lots of cool tools, they are free to use and safe. 123 Apps’ Online Video Converter is extremely quick, efficient and most important… simple. You do not need to create a 123 Apps account to use the tools. Even if your file is already .mp4 or .mov, go to Online Video Converter from a browser. Either navigate to and select your source video fi…

Or…

@carverofchoice

You can try to open it in another video program, then ask that program save it as a different file, and see if it will do the proper re-encoding. Some people do this with something like VLC on their computer for example. There are probably countless other ways to do it too.

Or you can just tag Seapup to fix it for you. He’s been VERY nice and accommodating in helping to fix it so the rest of us can see the videos easily, and he’s a nice guy.

Details:

@Seapup

When the Wyze app creates the mp4 file, the mp4 container is correct, but there’s something wrong with the encoding. I suspect it’s a bug in whatever they use to encode. There must be 2 different code plug-ins used because a standard Event file displays correctly, but a manually recorded video does not…

@Seapup

When converting, the output video stream codec needs to be “H264 - MPEG-4 AVC (part10) (avc1)” to work in Chrome and most other browsers. The audio stream doesn’t really matter.