Yeah, that makes $146M in total funding so far. They did a TON with the last $36M in funding they raised before this, so now getting about Triple what they had before, I am hoping they can really do A LOT more, including up their timetable on a bunch of things that weren’t previously on there like this API stuff.
Holy moley that’s a ton of cash for a company that doesn’t even have a 2K camera.
That’s a ton of cash for a company that hasnt had a single successful product launch not riddled with problems of some sort.
I “discovered” Frigate today… posted on the RTSP thread.
Please, Wyze! Make this a priority.
You’ve seen Joshua Mulliken’s custom integration for Home Assistant, used by somewhere between 1,000-10,000 users. While it is a tiny fraction of your userbase, just to get this functionality unofficially, it’s already used half of your server traffic. If you built your own integration this could be pushed, not polled, and reduce costs significantly.
We even know now some of your own staff would be grateful!
This severely cripples the 30+ automations in my smart home, and I am considering replacing my Wyze products. If you do work on this… add everything Joshua already has! Robot vacuum functionality would be appreciated too.
Wow, if accurate, this is crazy cool. Where did you get this information? How could anyone even know this unless Wyze announced it? This sounds like wishful thinking someone made up, but if it is true, it is awesome!
Wyze did mention APIs in a recent AMA:
Wyze had a conversation with the dev of the custom integration
My conversation with the people at Wyze was very productive. We are planning a way forward to continue the integration with HA while being good citizens of their platform.
Based on the information I have from this repo and the limited information they were able to share, this integration is used by between 1,000-10,000 individual HA instances. This number is increasing steadily; however, it is still a tiny fraction of the multiple millions of people who use their services. Even though we are such a small percentage of their userbase, we account for over 50% of the traffic to their servers. This amounts to a tangible cost (monetarily for Wyze) and usability effect on the rest of their users.
Wow, interesting. So because Wyze has resisted providing open APIs, people have worked around it, the workaround is using up their resources, and they had to threaten, I mean amicably work with the independent developer.
WOW! That is incredible! Thank you for sharing. I am grateful to Wyze for having this conversation instead of just cutting it off (which they could’ve easily done). I love the wording of “we are planning a way forward to continue the integration with HA” and happy to be good a citizen of their platform. I mean, I am one of those users, and yet, last year Wyze sent me an email saying I was among their 2% of customers. I have every subscription they offer now (legacy Person Detection, Cam Plus Unlimited, HMS, Sprinkler Plus, etc)…I would venture to say that is the main reason why we account for 50% of their traffic. Yes, Wyze may have Millions of different customers, but the majority of their most loyal and top customers that bring them the most business and PROFIT like me are the ones who also like other integrations such as Home Assistant. So it’s a distortion to say that only a few people use Home Assistant…yes, that may be true, but obviously the MAJORITY of their overall business, not just total users but total income base (over 50% apparently) are the ones who really want these API integrations.
That is something Wyze needs to keep in mind. Not the number of people (many people might just buy a single cam or something), but consider that those like me who have over 100 Wyze devices who make them the most money and tell everyone else I know how awesome Wyze is (and thus bring them TONS more money) are the ones they should really be catering to because in the end it pays off to cater to your top user base this way. That’s the perspective I am taking from this and hopefully Wyze keeps in mind. Don’t just think about individual customers who many only have a couple devices and never buy another thing from you ever again, think about those of us who bring in the majority of your business, both directly ourselves and as other people the awesome home automations we set up and show to everyone else.
Just last week, my teenage daughter brought 2 of her friends to our new house for the first time and as she was showing them around our house, I overheard her ask them if they anything from Wyze and proceeded to tell them how awesome Wyze was at letting us do all this cool stuff with our house. That was free advertising for Wyze right there.
In many ways, The Home Assistant integration is bringing in more money for them that it is taking away. It would be insane to kill it off…at worst they should make it official and build in their own integration so they can actually get better data from it and profit off the non-personalized stuff better like they can through the app.
I just hope nobody looks at that stat and misinterprets it. When I hear it, what it tells me is that if Home Assistant people are drawing more than half of all their traffic, they need to quit manipulating the report and saying hardly anyone cares. What it should tell you is that your primary users including your Influencers and top customers are the ones who want it, not some random one time customer who wants to look at their dog and never pays for a subscription. I have EVERYTHING from them (besides the watch…and that only because there is no API for it) including all the subscriptions and Home Assistant compatibility is still my #1 priority request from them. It’s not making me cancel all my subscriptions, in fact the subscriptions ENHANCE everything.
If they were smart, they could do the Home Assistant integration themselves and build extra features into it by having the subscriptions. Let me use pet detection as a trigger, or package detection, or configure more awesome stuff with my thermostat and sprinkler. You will INCREASE your income if you do it right from all the people like me who are bringing you the most money.
I’m just saying, that’s what I get out of this facts release. All it tells me is an overwhelming scream that this integration should be one of their biggest priorities because we Home Assistant users are their primary influencers and will drive more business to them, and give them even more of our own business, which is obviously SUBSTANTIAL if half of all interaction comes from us.
Thanks for sharing, that is the best news I’ve heard on this in a while. Wyze is taking it seriously, and in the next AMA I am going to make sure to make this perspective clear…stop thinking of us as just a small fraction that don’t matter and realize we are your influencers giving you the most profit and driving most of your new business in one way or another. That’s what I think (hope).
I agree with a lot of whet you say. I would also like to see an API of some sort and some integrations. I have not messed with Home Assistant much though, however I don’t think that the <1% of users that account for 50% of the traffic account for 50% of the money brought in either. I do believe it is greater than 1% though. The problem lies in the way the status has to be constantly pulled since Wyze is not pushing the state changes. I see points from both sides and hope they can find a way to keep it going and not cut HA completely off.
Note: I am speaking as a Wyze user and not really as a Mod with any inside information. The only things I know on this are what has been posted in the forum.
Well put, in more words than I could muster. Might be a point to make during the AMA how many products we’ve bought and how little they’ve been supported. For example, my next robot vacuum is not going to be from Wyze, and I regret spending $25 on the watch, and not a nice meal.
Thanks Jason, I [personally at least] almost always assume by default that you are speaking as yourself unless you make it fairly clear that you are speaking on behalf of Wyze or your mod status, but I do think it is good to give such disclaimers for everyone else who might take the opposite perspective and assume you’re always speaking for Wyze unless you say otherwise.
Yeah, I don’t know what the percentages are or have enough data to truly make good judgments on this topic, I was half speaking out of excitement and hope. I am sure there is something similar to the 80/20 rule involved, and Home Assistant isn’t even anywhere near that at this point, but still the top few percent will account for much more business than that same percent. It would be interesting to know how much. I do know there are also a bunch of major users who have Home Assistant, but have held back from the 3rd party HA integration because of fear (that it’s not official) or 2FA missing or several other things, so there are more who want it and like Home Assistant, but want a Wyze solution instead, so in some ways those numbers would or should be higher than they are.
I also wonder if the stats were based solely on Joshua’s plugin or if Wyze was speaking for ALL Home assistant hacks, including all the RTSP stuff, etc, and there are a few other plugins. Although the RTSP stuff SHOULD be mostly local, some of the hacks that aren’t true RTSP seem to need repeated authentication in some way. I wonder what is really using most of the traffic. I know Wyze said in the last AMA that they were working on improving their pipeline in some ways so that lots of data wouldn’t be a big expensive problem anymore. I hope it helps with this concern too. Still, I would really love to know more of those details, though I doubt Wyze will really share much, one thing is certain: Home Assistant definitely got their attention. I mean more than 50% at least says there is some kind of strong desire for all this, regardless of what the rest of the details are.
There are definitely a lot of questions still, but my magical thinking can be reasoned with. I think the truth is somewhere in between.
We want integration with Google Home Assistant!!
Just found out that the Floor lamp I just purchased doesn’t work with HA either?? Come on!! Bad enough that it’s taking forever for other things (alarm, cameras, etc.), but this is a LAMP for gosh sakes!
The Floor Lamp runs off bluetooth and not WiFi so I doubt that there will be integrations for it
Knowing wyze their will be a subscription to have control over the light later on. You’ll have to pay for the lightPLUS subscription or else wyze will turn the light on automatically during daytime hours and off during night. This is just the company youre dealing with. We all know they’re scum.
And don’t get any crazy ideas about sending it back because there’s a 99% chance that the request won’t properly submit or they will say that returns are shut down.
I’m divesting myself of all Wyze products and only purchasing devices with proven HA Integrations
Hi Bill. Please DM me a list of what you want to get rid of. Maybe we can strike a deal.
The fact that this top-voted wishlist item has been ignored for over 3 years and the fact that Wyze has recently demonstrated their ability and willingness to disrupt their customers’ ability to control their own devices leaves me regretting my early investment in dozens of Wyze devices. That latest unannounced rate-limiting issue has forced me to rethink having any devices that function solely through 3rd party cloud service (like Wyze). For 26 straight hours, I was unable to control my Wyze Bulbs and Wyze Plugs even through their own app due to them arbitrarily deciding to cut off all access from my IP address regardless of source.
It’s forced me to accelerate replacing all Wyze stuff in my home with standard protocol stuff that I have local and complete control over.
Wyze would have very little work in fulfilling this wishlist item… there are members of the community that would build the integration themselves if Wyze would just open a few of the existing API features and provide some documentation and access.
The big problem with local control is that once you give it to users you can’t really expect them to pay any potential future subscription service fees. That’s what I think is the root cause of their reluctance to do this.
HA integration is a must for me, and if they have no solution within a few months I’ll have no choice but to look elsewhere and sell my stuff on Craigslist. I understand that as a business they need to keep their services online and this is a measure to help with the load, but that’s only because they haven’t provided the necessary api’s / integrations themselves. I’m hopeful they have a plan in place by now and will be announcing something soon.
I’ve been a Wyze fan since almost the beginning, so I’d prefer if they didn’t shut down this HA integration, it makes my devices so much better. I wouldn’t want to sell my devices until they for sure lock it down