Floodlight pro not streaming video or video but have sound

Lots of customers since the 2/16/2024 outage have been successful with an app logout/login.

From the Wyze App, click on Account, then Log Out.
While logged out, some clear the app cache from the Android system side.
Settings, Apps, Wyze, Storage & Cache, Clear Cache
When you log back in, sometimes live view is re-enabled.

My V3 Pro cameras (3 of them) and my new Battery Cam Pro are the most sensitive to this issue.

Thanks for the advice, works just fine now.
Logged out, cleared cache android, logged back in and live view works butter smooth :butter: now.

I saw in another thread where a customer mentioned before they cleared their Wyze app cache it had grown over 3gb? I have seen mine approach 1 gb before I cleared it, but I cannot remember it ever going over a gb. I would like to hear if any other customers have seen the app cache grow over a gb in size.

In particular this post:

I have. I didn’t care too much since I have 128GB of storage, which is more than I need, but I remember being surprised that it was so high. It might’ve even been multiple GB, I don’t remember for sure. I just remember being surprised it was higher than a GB.

To be fair, I have over 40 cameras and more than 300 total Wyze devices, so…I probably use a lot more cache than most people.

The only other app on my phone that seems to have a cache size that large is the Android “Photos” app. I cleared it the other day when it got over 1gb.
Good to know though that others are seeing a large Wyze App Cache, and not just me.
Thanks!