Purchased 3 V3 cams off Amazon April 9, 2024 & the same issue of dimmed out “Playback” button (128GBSD cards). I am now out of Amazon return time frame. I have 2 other V3 cams I purchased 12/2022 that do not have this issue (32GB cards). I’ve swapped around SD cards troubleshooting & all SD cards work in all cameras. I am on Firmware 4.3.6.11.8391 for all cameras. It’s only these 3 new ones that have the dimmed “Playback” button. This happens on my iPad app as well as Android phone app. Tried downgrading firmware which gave same results of grayed out Playback button. I don’t have a subscription to any of their services. Have tried the faction reset as well same results. Extremely disappointed in these new Wyze V3 cameras.
Can do playback from events tab
Purchased 12/2022 / Activation Date 12/2/22
Firmware 4.3.6.11.8391
Cam 1
128GB SD card
Cam 2
128GB SD card
CANNOT DO PLAYBACK FROM EVENTS TAB ON CAMS
Prior to Playback dimmed out msg has appeared asking to insert SD card or purchase one
Purchased April 2024 / Activation Date 5/4/24
Firmware 4.3.6.11.8391
Cam 3
128GB SD card
Cam 4
32GB SD card
Cam 5
32GB SD card