Unfortunately, these tests failed. Both new cameras from BestBuy arrived with firmware version 4.36.9.139. I initially tried the below steps on this stock firmware, then upgraded to the latest firmware when I did not get any success. Below are the different legacy Android app versions I tried with no luck.
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App versions 2.35.0.88 and 2.37.0.117 did not allow me to sign into my Wyze account due to an inaccurate “Incorrect password” error.
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App version 2.47.0.373 had the same “gray” playback button bug as my last post.
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Setting up a brand new V3 using Android App version 2.38.0.153 from December 15, 2022 had the same “gray” playback button bug as my last post.
All in all, I had no luck which makes me think this may be a hardware issue… but then again, why would 1/2 of Steven’s work if they were from the same batch… Strange… but Wyze, please spend some time getting to the bottom of this! @WyzeJasonJ @StevenA