Fix-It Friday 6/2/2023

[peepeep]

@peepeep

This again yesterday, different v2 camera:

@peepeep

Likewise. Reset and re-added (without deleting from the app) a v2 running firmware 4.9.9.1851. None of the cam’s settings were retained. Detection Zone grid of small boxes replaced by the old resizable box.

Forced stop, cleared cache, toggled Detection Zone off, backed out to Livestream, toggled Detection Zone on, still a single resizable box, no grid. v2 fw 4.9.9.1851

Fix-it-Friday history:

@WyzeJasonJ

Forum - Wyze Cam v2 detection zone is back to the single box style after 4.9.9.1851 update

We don’t have a further update on this one. We have multiple teams looking into this issue and will keep you informed!

@WyzeJasonJ

Forum - Wyze Cam v2 detection zone is back to the single box style after 4.9.9.1851 update

If you ran into this, please try rebooting your device! We believe this has been resolved. If we don’t hear from folks saying that rebooting the device and app didn’t work, we’ll remove this from the update list next week.